tag:blogger.com,1999:blog-2129943063330427887.post8293873598300928152..comments2024-03-28T19:20:52.408+00:00Comments on WEMBLEY MATTERS: Brent Council and Vaillant Boilers leave disabled pensioner out in the cold for a weekUnknownnoreply@blogger.comBlogger2125tag:blogger.com,1999:blog-2129943063330427887.post-60705348808723269072019-11-15T17:28:24.702+00:002019-11-15T17:28:24.702+00:00Further comment from John Healy: The council said ...Further comment from John Healy: The council said I could only make a complaint against Vallant but they replied that they do not have a complaint's policy.<br /><br />They also said that they do not have a policy for their disabled customers as they make appts in a first come served system-- but that has not worked for me at all.Martin Francishttps://www.blogger.com/profile/02194641151012303116noreply@blogger.comtag:blogger.com,1999:blog-2129943063330427887.post-77037524936140478812019-11-15T17:16:20.393+00:002019-11-15T17:16:20.393+00:00John Healy has emailed me to say: Vallant have ema...John Healy has emailed me to say: Vallant have emailed me to say that their engineer could not find a place to park this morning. They now say they can not visit me unless I arrange 'a parking permit' for their engineer. Do you remember when Brent Housing brought in a policy saying their disabled customers would be left to freeze, unless they take the responsibility for finding a parking space for contractors.Martin Francishttps://www.blogger.com/profile/02194641151012303116noreply@blogger.com