On top of the cold weather residents in Brent and Camden are having to deal with the impact of a burst water main in NW6 this morning leading to no water or low pressure in some areas as well as basement flooding in Kilburn.
Thames Water updated their information at 9.30am this morning:
NW2, NW6, NW8 and NW10
No water or low pressure
Last updated: 17/12 09:30
We’re sorry if you’ve been affected by the burst main pipe in NW6.
We’re working with the local emergency services to make sure all residents are safe as a priority, whilst our engineers continue to shut off the pipe valves in the surrounding area.
If your home has been flooded, we’re so sorry, we know this must be very distressing. Camden Council are working to secure a warm, safe space for residents.
Our support teams are on their way to help customers experiencing low pressure or no water. Whilst we work on boosting supply, we’ll be delivering bottled water for essential use to our customers in the most vulnerable circumstances on our Priority Services Register.
We’ll update you HERE as soon we have more news.
FURTHER UPDATE
We’re working with the emergency services and Camden Council to support residents following a large burst pipe in the Belsize Road area early today.
We’re sending loss adjusters and support staff to site to talk directly to residents.
Our engineers are still working to turn off the flow of water as quickly as possible.
The council is running a rest centre at Swiss Cottage Library, and we’ll be sending staff there.
We’re really sorry for the flooding and distress this has caused. Once the flood water has receded, we’ll be focusing on getting local residents’ lives back to normal.
We’d also like to apologise for any impact this is causing to supplies in the wider area. We’ll be working to restore water as soon as we can.
Our engineers have now shut off the flow from a large burst pipe in Loudoun Road.
It’s taken time to achieve this safely, as they needed to switch off a number of valves at different locations, some of which were under parked cars or submerged by flood water. They also needed to make sure when operating them that this didn’t lead to a further burst pipe elsewhere.
We have loss adjusters and support staff at Swiss Cottage Library, where Camden Council is running a rest centre. They’ll be talking to residents who’ve been flooded, to help get their lives back on track.
We’re really sorry for the flooding and distress this has caused, as well as the impact on local water supplies.
Once we’ve been able to turn off the water, we’ll focus on refilling the network – we don’t yet know how long this will take but will update you as soon as we can. In the meantime, customers who are without water should still be able to use their heating.
If you are or someone in your household is on Thames Water's priority services register, they can arrange to have bottles of water delivered to you. You can ring them on 0800 316 9800 -
LATER UPDATE
Our engineers have shut off the flow from a large burst pipe in Loudoun Road.
It’s taken time to achieve this safely, as they needed to switch off a number of valves at different locations, some of which were under parked cars or submerged by flood water. They also needed to make sure when operating them that this didn’t lead to a further burst pipe elsewhere.
If you’ve been affected by flooding
We have loss adjusters and support staff at Swiss Cottage Library, where Camden Council is running a rest centre. They’ll be talking to residents who’ve been flooded, to help get their lives back on track.
We’re really sorry for the flooding and distress this has caused.
If you have no water or low pressure
We’d like to apologise too if your water supply has been affected by this.
Now that we’ve been able to turn off the water, we’ll focus on refilling the network – we don’t yet know how long this will take but will update you as soon as we can. In the meantime, customers who are without water should still be able to use their heating.
We’ve also been delivering water to vulnerable customers in the area, and are continuing to do so.
We’ll provide more information here as soon as we have it.
FROM LONDON FIRE BRIGADE
Eight fire engines and around 60 firefighters have been called to flooding on Belsize Road in Camden.
A 42-inch water main has burst, causing flooding to a depth of around 50cm across an area of around 800 metres. This has now been isolated. There is a further 15 inch water main that has burst. Around 100 properties are affected by flood water.
Firefighters and Hazardous Area Response Teams have led around 25 people to safety.
The Brigade's 999 Control Officers have taken 18 calls to the flood.
Station Commander Gary Deacon, who is at the scene, said: "This is a significant flooding that has affected around 100 properties and left thousands without water. Shift water rescue crews used boats to move around 20 people to upper floors of properties. Three adults and a child were evacuated to a place of safe haven.
“A number of residents have decided to remain in their properties and we’re patrolling the affected area to assist any further people who require assistance.
"There are numerous road closures in place and we're asking people to avoid the area where possible.
"The water authority are working to isolate the burst water main and firefighters are expected to remain at the scene throughout the afternoon.
"Crews are using flood barriers and a high volume pumping unit to divert flood water.
"A rest centre has been set up for affected residents at Swiss Cottage Leisure Centre."
The Brigade was called at 0250. Crews from West Hampstead, Kentish Town, Euston, North Kensington and surrounding fire stations are at the scene.
No comments:
Post a Comment