Philip Grant: Northwick Park Hydrotherapy Pool – what the NHS Trust Chief Executive wrote (and my reply, seeking to help resolve her problem)

Guest Post by Philip Grant in a personal capacity

From the NHS Trust’s complaints leaflet.

 

There have been several articles on “Wembley Matters” recently, and a lot of interest, about the London North West University Healthcare NHS Trust’s decision to close the hydrotherapy pool at Northwick Park Hospital. One recent article shared the reply I had received from Brent Council Leader, Cllr. Muhammed Butt, to an email I had sent to him and the Council’s Chief Executive.

 

That was not the only email I had sent about this matter, and in a “FOR INFORMATION” comment under the blog which reported a statement by the NHS Trust about the closure decision (given to Local Democracy Reporter, Grant Williams), I shared the text of an email I had sent on 28 July to the Trust’s Chairman and its Chief Executive Officer. I made the case that ‘that this facility IS needed locally, and should not simply be withdrawn through a one-sided cost-cutting decision of the NHS Trust.'

 

This guest post will let you know “what happened next”, and update interested readers on the latest position over the closure, as far as I know it.

 

On 30 July, I received an email from the Patient Relations Office at Northwick Park Hospital, with three attachments. The first was a letter from a Complaints Officer, telling me that my email of 28 July was being treated as a complaint, which was being investigated, and that: 

 

‘We aim to complete our investigation by 23 September 2025, and to respond to you shortly after this date.’

 

The second attachment was their complaints leaflet (see above). The covering email also said: ‘Further correspondence will have to be encrypted in line with the Trust’s Information Governance protocols and we have attached a guide created by NHSMail to instruct you on how this is done.’ The attached guide was a fourteen-page pdf document!

 

The front page heading from the Encrypted Emails Guide.

 

The first email may have been the result of the NHS Trust Chairman, Matthew Swindells, kicking his copy of my email into the long grass. I was about to reply to it, saying that my “complaint” (if they wanted to treat it as that for statistical purposes) required a reply from someone at the top of the NHS Trust, long before 23 September (as the plan is to close the hydrotherapy pool on 30 August), but I received a second email. This was again from the Trust’s “Complaints” address, but it included a “link” which I had to follow, in order to download an encrypted letter!

 

The letter, thanking me for my email of 28 July, was signed by Ms Pippa Nightingale MBE, the Trust’s Chief Executive. I can see no reason why its contents need to be treated as confidential, so I will ask Martin to attach a copy of it at the end of this article.

 

While her letter includes some words that recognise the hydrotherapy pool’s importance – ‘I do appreciate how beneficial this pool has been …’, ‘I fully recognise that the pool is a popular resource …’ – the key paragraph is this:

 

‘… we are actively engaging with service users, patient and carer groups and local MPs about the closure and will take into consideration any concerns raised. While this will not impact upon the decision, it may affect the way in which we manage or communicate the change.’

 

In other words, the NHS Trust still plans to close the pool on 30 August. Frankly, that is not an acceptable solution. The hydrotherapy pool is a long-established facility on the Northwick Park Hospital site, and while the new NHS ten-year plan may indicate that the buildings there should in future concentrate on being an “acute” hospital, that is no reason why this important piece of local health care infrastructure (fully refurbished only five years ago) should not be allowed to continue where it is, even if that is under different management.

 

The NHS Trust’s values, as proclaimed in its logo!

 

This is the text of the email I sent on 4 August, in reply to Miss Nightingale’s letter:

 

Your ref: pn/ph/25/7/C12257 - how you can resolve the issue of the Hydrotherapy Pool

 

Dear Ms Nightingale (and Mr Swindells),

 

Thank you for your letter of 1 August, in reply to my email to you both of 28 July 2025.

 

I note that much of your letter is a repeat of the press statement which the Trust made recently about its decision to close the Hydrotherapy Pool at Northwick Park Hospital. You then go on to say that you are actively engaging with a variety of stakeholders, but that 'this will not impact on the decision.'

 

That last statement strongly suggests that you have not grasped the seriousness of the position which the closure decision, and the way it has been handled, has put your NHS Trust in. As things stand, you and Mr Swindells are in danger of bringing the London North West University Healthcare NHS Trust into disrepute.

 

This is the latest position on the mess this decision has got the Trust into, as I understand it:

 

·      It has upset and angered both staff and patients who use the hydrotherapy pool;

·      A petition calling on the Trust to stop the closure of the pool now has 2,600 signatures;

·      Brent Council (and possibly other local Councils whose residents use the pool) have raised serious concerns about the decision, including that they should have been consulted and given the opportunity to scrutinise the decision before any closure can go ahead;

·      I understand that at least one of the local Members of Parliament has taken up the matter at senior levels within the NHS;

·      I also understand that hospital staff have raised a collective formal grievance against the Trust management over the closure of the pool.

 

If you will listen to the advice of a retired Civil Servant, who for years had responsibility for resolving complaints, this is what I would suggest you and the Trust should now do:

 

1.    Acknowledge to yourselves that the decision has been badly handled;

2.    Acknowledge this publicly, and apologise for it;

3.    Put the closure of the pool "on hold", and announce an extension, of at least three or four months, to the proposed closure date;

4.    Actively work with other local healthcare bodies, including those running community healthcare, to find a solution for the future running and finance of the hydrotherapy pool, so that the existing pool facility at Northwick Park Hospital can continue to be used by people from the area it already serves. without a break in that service.

 

Thank you for reading this email. I hope you will give my advice serious consideration, so that the future of the hydrotherapy pool can be resolved on a reasonable and sensible basis, for the benefit of the health and wellbeing of the local community. 

Best wishes,

Philip Grant.

 

I don’t know whether my words will have any effect on the pool’s future, but if you feel strongly about something, I believe it is worth trying to influence a positive outcome!

 

I had copied my email of 28 July to two local MPs. Bob Blackman’s office has asked for my address, so that he can write to me, but I have not received his response yet. Barry Gardiner’s office sent me an email on 4 August, saying that he could not reply to me as I am no longer his constituent (he was my MP from 1997 to 2024, and although I still live at the same address in Brent, boundary changes mean that I now come under Harrow East!). The email did, however, provide this piece of news:

 

‘Rest assured, several of Mr Gardiner’s constituents have already contacted him about this issue, and Mr Gardiner has arranged a meeting with Pippa Nightingale later this week to discuss this in more detail.’

 

So, although Barry Gardiner can’t write to me, I have sent his office copies of Ms Nightingale’s letter and my reply to it, in the hope that this could provide a framework for his discussion with the Trust’s Chief Executive. Let’s hope for the best!

Philip Grant.

 

Third German airman from the February 1944 Dornier bomber captured in Alperton

 Guest post by local historian Philip Grant

 

 

A WW2 German Dornier DO-217-M bomber aircraft. (Image from the internet)

 

In a guest post last February (“The Curious Incident of a Dornier in the Night”), I noted that the Wembley newspaper reports had only mentioned two of the four German airmen who parachuted out of the plane being captured. I wrote: ‘I don’t know where the other two landed …. If you have any information on this, please add a comment below!’ 

 

In May, Martin received an email from Sarah, and after I contacted her, and we exchanged some emails, I am pleased to report that her grandad, Leonard William Pursey, captured a third member of the Dornier bomber’s crew that night (23 February 1944) on ‘the last road on the Carlyon Road estate in Alperton’.

 

Leonard Pursey and his wife Lilian on their wedding day in the 1930s.

 

Leonard would have been in his mid-forties at the time. He had joined the army in the First World War, lying about his age, and fought for more than two years before it was found out that he was still only 17 (he enlisted again as soon as he was 18). By 1944, he was living at 68 Carlyon Road and working just across the North Circular at the Waterlow & Sons printing works in Park Royal (built in 1936 to print the “Radio Times”).

 

Waterlow’s “Radio Times” printing works in Park Royal. (Image from the internet)

 

Like around 25,000 other adult civilians in Wembley, Leonard would have to spend around twelve hours a week (usually in three 4-hour shifts at night) on fire watching duties in his local area. It may well have been while he was patrolling on the Carlyon Road estate as a Fire Guard, at around 10pm, that he saw a parachute coming down, and sprang into action (his passion was boxing!). His family don’t have much detail about his capture of the German airman, but they do know that he relieved him of an armband, which he kept as a “souvenir”. Sarah still has that armband, and has sent me a photograph of it.

 

A Luftwaffe bomber aircrew flying suit, and Leonard’s “souvenir” armband.

 

Leonard Pursey may have done his captive a favour by taking the armband, as it was not part of his Luftwaffe uniform. It was worn by members of the German National Socialist (Nazi) Party, and the airman might have got much rougher treatment, from the police or armed forces he was handed over to, if he was still wearing it!

 

According to the “Wembley News” report in my February article, the ‘docile’ young German airman captured in Douglas Avenue, Alperton, wearing a ‘blue battledress’, was treated quite sympathetically. He probably looked similar to our own RAF airmen – but if he had been displaying the hated swastika emblem on his arm, it could well have been different.

 

 

Street map of Wembley Central and Alperton, with locations showing roughly where the three German airmen who parachuted from the Dornier bomber were captured.

 

You can see from the map above that the damaged Dornier aircraft was already flying in a north north-easterly direction when the airmen bailed out. I have managed to find a bit more information about this German bombing raid from the Operation Steinbock website. The website states: ‘Amongst the losses this night was Do 217M-1, code U5+DK, Werknummer 56051. At 10,000 ft over London the aircraft was hit by predictive fire from the ground. Pilot Oberfeldwebel Hermann Stemann ordered the crew to abandon the aircraft over Wembley and they were promptly captured.’ 

 

The plane had flown from an airfield near Brussels, in Belgium, part of 185 German aircraft, mainly from Luftwaffe bases in France, which took part in the 23 February 1944 raid on London. The Isle of Dogs area was the main target, not Alperton, but what would Leonard Pursey’s reaction have been if he had known that the German Air Force command in Berlin had an aerial photograph (discovered after the war) of the building where he worked, as a target for another attack? They had cut it out from a 1936 British building magazine!

 

Aerial photograph of the Waterlow & Sons printing works at Park Royal, found in Berlin.

 

We still have one more airman from this Dornier bomber to find! If you have any information on where he was captured, please add a comment below.

 

Philip Grant.

The curtain comes down for the very last time at the Wembley Majestic Cinema - the final part of the local history series

This the last of the local history series on the Wembley Majestic by Tony Royden and Philip Grant. I would like to thank them for the guest  articles that are clearly the result of a great deal of research and preserve another piece of Wembley history.

 

1.The Majestic Cinema from Park Lane, early 1950s, with a carnival procession passing by.

 

We hope you’ve enjoyed the two previous instalments of our story, taking us up to the cinema’s opening night on 11 January 1929. If you missed them, “click” on these “links” for Part 1 and Part 2. 

 

After all the hype and publicity behind Wembley’s new ‘super cinema’, the Majestic finally opened its doors to the public on Saturday 12 January 1929 and the audience were treated to a one-day special programme: On the bill were variety acts and two black-and-white, silent movies, with the headline feature film, “Across the Atlantic”, starring Monty Blue and Edna Murphy - a 1928 US, hour-long, romantic drama. With its first takings at the box office, the Majestic was now up and running as a business.

 

2.The Majestic’s advertisement from the “Wembley News”, 25 January 1929.
(Brent Archives – local newspaper microfilms)

 

From that day, the Majestic adopted a regular pattern of screening two films a week: Monday to Wednesday (the first film) and Thursday to Saturday (the second film), with Sunday being a day of rest, until the law was changed in 1932. Often billed alongside the movies would be live variety acts, performed on the Majestic’s stage and music played on the cinema’s Kinestra organ (sometimes to accompany silent movies and other times solo pieces would be performed in the interludes).

 

3.The Majestic’s projection room and its equipment.
(“Kinematograph Weekly”, 17 January 1929 – image courtesy of the British Library)

 

An article published in the “Kinematograph Weekly”, 17 January 1929, stated: 'The Majestic embodies every principle of the best West End practice and there can be few similar halls which will bear comparison with the building, especially as regards the equipment of the projection box, which should serve as an example of modern installation of this nature.' The projection room was indeed something to be proud of, but no sooner had the Majestic opened, a major transition in cinematic history was taking place.

 

In October 1927 the very first “part-talkie” movie “The Jazz Singer” premiered in America – and it was an instant hit. The film screened at London’s Piccadilly Theatre in September 1928 and in the same month, British Talking Pictures Ltd (a newly formed company), had acquired a former British Empire Exhibition building at Wembley Park, to open a film studio – later claiming it to be the first fully equipped talking-picture studio in Europe. A new era of ‘talking movies’ had arrived and although the Majestic had top class film projectors, it would soon have to change and move with the times – an added expense they didn’t see coming.

 

4.One of W.E. Greenwood’s interior designs, in the Majestic Cinema’s auditorium, colourised.
(From the “Wembley News” supplement, 18 January 1929)

 

Other changes were also on the horizon: By the end of 1929, Wembley’s Majestic Cinema had changed ownership from the original company of local businessmen, led by R.H. Powis (a County Councillor and public works contractor), to the ‘Majestic Theatres Corporation Ltd’, headed and chaired by W.E. Greenwood – the highly acclaimed atmospheric interior designer of Wembley’s Majestic cinema. The new company seemed to have legs and in December 1929, “The Bioscope” reported that a second “Majestic” cinema had opened in Staines and that there would be a third “Majestic” opening in High Wycombe (both with interior décor designed by Mr Greenwood) to add to the Wembley “Majestic” which the new company now owned.

 

How did the two rival cinemas in Wembley respond to competition from the new Majestic ‘super cinema’? The change in the style of the Majestic’s weekly programme advertisements in 1933 was a sign that something was going on!

 

5.Majestic Cinema programme adverts from the “Wembley News”, April and December 1933.
(Brent Archives – local newspaper microfilms)

 

The Elite Cinema (with 1500 seats) located in Raglan Gardens (now Empire Way), closed in March 1930 and, after internal reconstruction, reopened in May 1930 as the Capitol Cinema, increasing its capacity to 1637 seats. It was refurbished again in 1933 and it was around this time that the Capitol and the Majestic decided the best way forward for both businesses to prosper would be to operate under one umbrella. It turned out that they were now both ultimately owned by County Cinemas Ltd (though operated through a local subsidiary company). The ownership change was publicly confirmed from July 1934, when their weekly programmes were displayed in joint advertisements.

 

6.Majestic and Capitol Cinema programme advert from the “Wembley News”, 5 July 1934.
(Brent Archives – local newspaper microfilms)

 

The Majestic’s other, and nearest, rival (as you can tell from the aerial photograph below) was the smaller, privately-owned, Wembley Hall Cinema – located at the corner of the High Road and Cecil Avenue. It was 1935 before its proprietor, Miss Nora Thomson, decided to rebuild and modernise her cinema, increasing the seating capacity from 560 to 1050. This may have been in response to competition from the Majestic, or even from the rapidly-growing Odeon chain that had opened cinemas in Kingsbury and Kenton in 1934, and had plans to open another cinema even closer, in Allandale Avenue, Sudbury, in 1935. But with the film industry growing at an exponential rate, and on the cusp of what was considered to be the ‘Golden Age of Cinema’ (with people flocking to see their favourite movie stars and latest film releases), Miss Thomson’s decision to expand may have simply been to reap the rewards of that.

 

7.Aerial photograph showing part of Wembley High Road in 1938, with arrows showing the two cinemas.
(Britain from Above, image EPW056263 – courtesy of Historic England)

 

The outbreak of the Second World War in September 1939 may have had a profound impact on County Cinemas Ltd as (in the same month) it was sold to Oscar Deutsch’s Odeon Cinema chain. The Majestic managed to keep its name, and both its cinema and ballroom played their part in helping to keep up the morale of local civilians during the dark wartime years.  But more changes were afoot, when the Rank Organisation bought control of Odeon Cinemas following Deutsch’s death in 1941. As for the Capitol Cinema in Empire Way, that too played its part in the war effort when, in 1943, it was requisitioned to use as a shelter for people displaced from their bomb-damaged homes – it was never to reopen as a cinema again.

 

8.Two adverts for events at the Majestic in May 1943. (Brent Archives – local newspaper microfilms)

 

From the end of the war through to the mid-1950s, the film industry experienced a period of prosperity, marked by a series of box office hits shown at the Majestic from Paramount Pictures, whose Academy Award winning films included "Sunset Boulevard", "The Greatest Show on Earth", "Shane" and Cecil B. DeMille's "The Ten Commandments".

 

9.Wembley High Road in the early 1950s, with the Majestic Cinema on the right. (Colourised photograph)

 

In January 1956, after it was decided that the Majestic needed a more modern feel, applications were submitted for new signage for the front of the building: The café was to become the “STARS espresso bar and restaurant”, and a large vertical illuminated “ODEON” sign was to be placed above the entrance door. The Majestic’s name was formally changed to the Odeon in March 1956 (although local residents still referred to it as The Majestic!). 

 

Meanwhile, the Wembley Hall Cinema, which had operated independently for 25 years under the ownership of Miss Nora Thomson, came to an end when Miss Thomson retired and sold her cinema in February 1956. The cinema closed for two weeks for rebranding and reopened on 25 March under the new name of “Gaumont”. This should have rung alarm bells, as both the Odeon and Gaumont cinema chains were owned by the Rank Organisation.

 

At that time, the Majestic’s future may have still looked bright, especially when more illuminated signs appeared on the front of the building in 1957, advertising the “Victor Silvester Dance Studio” – this would have been a huge draw. The famous Wembley-born ballroom dancer and band leader ran a chain of schools teaching ballroom dancing, and one of these opened in the Majestic’s ballroom. 

 

10.The Odeon (former Majestic) Wembley, with signs for the Victor Silverster dance studio, around 1960.
(Brent Archives – Wembley History Society Collection – colourised version)

 

However, television had arrived and its popularity was rapidly growing. By 1960, box office takings were on the decline and ‘The Golden Age of Cinema’ was coming to an end. During this period, Wembley had three cinemas, all in close proximity to each other – the Majestic, the Gaumont and the Regal/ABC (which had opened on Ealing Road, 8 February 1937). The market share wasn’t enough to go around and so something had to give.  

 

The Rank Organisation had probably been considering getting rid of one of their two Wembley High Road cinemas for some time (especially as they had already closed their Odeon cinema on Allandale Avenue, Sudbury, in October 1956). When a potential buyer came knocking with an offer for the much larger of the two cinemas, located in a more desirable position for shopping, the writing was on the wall for the Majestic.    

 

On Thursday, May 25 1961, Wembley residents awoke to read a front-page headline in the “Wembley Observer” that must have shaken them to the core. It read: “Former Majestic closes on Saturday. WEMBLEY LOSES ITS ODEON CINEMA.” Inside, instead of the usual programme advertisement, was an announcement from the cinema itself stating: ’The management regret that this Theatre will be closed as from Sunday, May 28th’.

 

11.The front-page story in the “Wembley Observer”, 25 May 1961.
(Brent Archives – local newspaper microfilms)

 

12.The Odeon programme advert from the “Wembley Observer”, 25 May 1961.
(Brent Archives – local newspaper microfilms)

 

If the news wasn’t shocking enough, it was also announced that the dance studio and restaurant had been told they must close on the same day. The Observer further reported that the Rank Organisation had, that week, submitted an outline planning application to build a supermarket on the cinema’s site. It was the end of an era – Wembley’s beloved Majestic/Odeon was to be no more. Its wonderful stage curtain had fallen for the last time. 

 

13.The Majestic Cinema’s safety curtain - colourised.
(From the “Wembley News” supplement, 18 January 1929)

 

Out of the two cinemas on Wembley High Road, it was the Gaumont that went on to fight another day. When the Majestic closed, the Rank Organisation simultaneously rebranded the Gaumont to their more popularly known Odeon name, and there it continued as the Wembley Odeon until it closed in January 1975. (The building was used again from 1976 to 1981, as the Liberty Cinema, showing Bollywood films, before it was finally demolished.)

 

14.The former Wembley Hall Cinema, as the Gaumont (1956) and Wembley Odeon (1962).
(Images from the internet)

 

Only a third of a century after it was built, Wembley’s Majestic Cinema was demolished. The building which replaced it opened as a C&A Modes clothing shop in 1962. More recently, readers may also remember this as a Wilkinson’s “Wilko” store, but that too has gone. 

 

15.The 1960s building on the former Majestic Cinema site, from Park Lane, June 2025.

 

Sadly, the Majestic Cinema and its name have long disappeared from our High Road, but we hope that this short series of articles has helped you to visualise the grandeur of Wembley’s own “super cinema” and in some way, helped to preserve its memory. R.H. Powis, whose dream it was for local men to build the Majestic for the enjoyment of local people, is also long gone. But in his capacity as a public works contractor, his name has not entirely disappeared from our local streets – if you keep your eyes peeled, you may just see it as you stroll through the area!

 

16.An “R.H. Powis – Wembley” manhole cover. (This one is in Slough Lane, Kingsbury)

Tony Royden and Philip Grant.