Showing posts with label South Kilburn. Show all posts
Showing posts with label South Kilburn. Show all posts

Sunday 13 October 2024

Brent Council tries to stop South Kilburn regeneration from hitting the buffers via a single developer and more private homes

 

The map shows how many sites are still to be developed 20 years after the 2004 Masterplan.

 

The South Kilburn Regeneration began as a concept in the late 1990s, with the New Deal for Communities adopted in 2001.

The first South Kilburn Masterplan was approved on the 12th July 2004 so the project has been going for 20 years and completion may take at least another ten.

The Minutes of the 12th July Executive Meeting show that non-Executive members were concerned that the Masterplan had not gone to the Scrutiny Committee. LINK

Tomorrow's Cabinet starts at 10am and South Kilburn is Item 12 out of 15 items LINK. The meeting will be livestreamed HERE.

Cabinet will be asked to approve a new chapter with the council seeking a single developer rather than a multiplicity of developers for the sites that remain. They include Queens Park & Cullen House, William Dunbar House and William Saville House, Masefield House, Wordsworth House and Dickens House, Craik Court, Crone Court and Zangwill House, Hereford House and Exeter Court, Austin House and Blake Court and John Radcliffe House.  

The Cabinet are told that Early Pre-market Engagement has indicated interest from several companies to take on the very large task with attendant risks in the current climate. Economies of scale are cited as an advantage but there are still risks regarding viability

The regeneration programme is based on the cross-subsidy model where the receipts from market housing funds the delivery of affordable housing, social and public infrastructure.  It is however notable that the programme has up until now benefitted from rapidly rising sales values as regeneration improved the area, but the sales values are now flattening out. 

Meanwhile construction cost inflation has risen steeply and continues to remain high, this alongside the recent regulatory changes, specifically the second staircase, is putting viability under extreme pressures. Also, interest rate rises have affected both development market and purchaser demand. Affordability of the programme is expected to remain challenging and will need to be carefully monitored and robustly managed.

There are still tenants waiting to be rehoused on the estate in line with the Landlord Promise made by the Council that they would be rehoused on the estate. It appears that 164 will have to wait until after 2028:

933 tenants have been permanently rehoused in a new home in South Kilburn. Approximately 200 tenants have been permanently rehoused outside South Kilburn in a new build or an existing home around the borough in areas such as Harlesden, Willesden, Cricklewood, Willesden Green, Kensal Rise, Kensal Green, Brondesbury and Kilburn. 

 At time of writing there are 284 tenants across Austin, Blake, Dickens, Craik, Crone, Zangwill, John Radcliffe, William Dunbar and William Saville remaining to be rehoused. 120 of the 284 will have the opportunity to be rehoused between 2025 and 2028 in the developments under construction at NWCC, C&G and Peel. The rehousing team is working with tenants at Austin, Blake and Dickens as a priority for the next phase of rehousing as these blocks are in the poorest condition.

The report is franker that previously about the difficulties encountered, partly in support of the single developer proposal:

 In a small number of developments however residents have experienced disruptive build quality issues. At Granville New Homes, Franklin, Chase and Hollister House, there have been issues with water leakage, supply of hot water and heating, poor workmanship and use of poor-quality material. Elsewhere, at Merle Court and George and Swift House fire safety issues with cladding has required significant remediation works.  

Multiplicity of landlords and managing agents arising from the site-by-site development model is also reflected in the inconsistent and variable standards of management and maintenance of the public realm across the neighbourhood and sometimes on opposite sides of the street. This inconsistent approach has marred the community's experience of living, working and visiting South Kilburn.  

Parts of South Kilburn have a concentration of sites at various stages of redevelopment - sites which are hoarded up and under construction, sites which are part or fully vacant. There areas have been experiencing increased levels of anti-social behaviour, fly-tipping and squatting. Alongside this is the noise, dust, vibration, and traffic disruption arising from the construction itself.  

Whilst these are the inevitable consequences of large-scale, long-term regeneration programmes, it presents significant disruption to the day-to-day experience of residents and erodes their sense of safety, community and ownership.

  1. The delivery programme as set out in the 2016 Masterplan review has been delayed due to economic and viability challenges and recent regulatory changes requiring extensive design amendments. Beyond the sites which are currently under construction there is no future pipeline of new homes. For residents (tenants and leaseholders) remaining in the existing blocks the uncertainty of not knowing when and where they are going to move is frustrating, particularly for residents living in overcrowded and poor quality homes.

For viability there will be an increase in the private homes quota as well as an increase in densification.

According to the 2016 Masterplan, the remaining sites can provide a further 1,400 homes. An initial review of the Masterplan has indicated that there are opportunities for optimisation, densification to deliver more housing The remainder of programme will include a higher percentage of private housing to re- balance the overall distribution of housing tenure and front loading of affordable homes provision in the earlier phases of the programme. The level of private housing will be critical to the viability of future phases.

 

There is never much discussion, and certainly not debate, at Cabinet - that is all done in private with officers at a private pre-Cabinet meeting, so this complex and risky proposal is likely to go through in a few minutes. It is important that Scrutiny Commitee (unlike in 2005) considers it at the appropriate time.

 

Friday 20 September 2024

No sole developer yet for South Kilburn as number of social homes set to reduce

 

 

South Kilburn Masterplan (The Guardian)

 

Guest post by a South Kilburn resident

Report of South Kilburn Regeneration meeting held on the 18th September 2024.

 
The council announced that they have not appointed a sole developer yet for all the remaining sites of the South Kilburn Regeneration programne.

Currently there are  3 sites being developed with:
(1) 46 social homes for rent out of a total of 328 homes at The Peel site 
(2) 72 social homes for rent out of a total of 209 at the NWCC`sit
(3) 18 homes for social rent at the Granville/Carton site but I do not know the total number of remaining homes.
 
(NWCC is Neville, Winstanley, the Carlton Centre and some of Carlton House).

The South Kilburn Promise was to provide a 50\50 ratio of social homes to other tenures but at these 3 sites the numbers of social homes has fallen way below the 50% ratio.  Also the overall aim of the South Kilburn regeneration is to increase the number of social homes in South Kilburn by 800 by the end of the programm but this target may not be achieved either.

The next site to be developed will be The Hereford & Exeter site but not until 2026 as the council are still discussing with the GLA over funding issues and it would also need the sole developer to be appointed to develop the site.`

All the remaining sites are waiting to go to planning with the next one being The CCZ site being submitted in 2025. (CCZ is Craik, Crone & Zangwill House.)

Finally, there are still 284 tenants waiting for a new home in South Kilburn.

The council also reported on anti- social behaviour issues at Unity Place which only opened in 2019. They have appointed two Block Champions to monitor Unity Place, which has over 300 tenants and leaseholders living there.

Before the first Masterplan was published in 2004 the council said that developing the South Kilburn estate would eradicate all the anti-social behavour elements living there at the time. Something seems to have gone wrong as antisocial behaviour issues are rampant across the estate.

Appointing unpaid tenants as Block Champions to deal with all the issues affecting South Kilburn blocks  will not solve the problem and what we need is more police to visit the estate, along with council safety teams on a regular basis.


Thursday 5 September 2024

Mega re-development site for South Kilburn to maximise site capacity

 From Brent Council

 

Blake Court

 

Austen House and Blake Court

We are excited to announce the proposed integration of the Austen and Blake sites with the neighbouring MWD site (Masefield House, Wordsworth House, Dickens House, Kilburn Open Space, and Carlton Vale Infant School), a pivotal step in maximizing site capacity and enhancing project viability.

Initially conceived as separate schemes, these sites are now being considered as a single, cohesive redevelopment effort aimed at delivering a transformative impact on the local community.

Project Vision

This combined redevelopment aims to create a vibrant, sustainable, and inclusive community. The proposed plans will introduce:

  • mix of new residential units
  • Community facilities
  • Green spaces, fostering a dynamic urban environment that caters to the needs of existing and future residents.

Design and Sustainability

Leading architectural firm Karakusevic Carson Architects along with the London Borough of Brent are spearheading the design efforts. The integration of Austen and Blake with the MWD site will ensure a seamless blend of modern architecture, sustainable practices, and community-oriented spaces.

Key design elements include:

  • Diverse mix of housing tenures, including affordable units, to accommodate South Kilburn residents.
  • Thoughtfully designed public spaces and green areas that encourage social interaction and foster a sense of community.
  • Preservation of mature trees and implementation of green building practices to minimize environmental impact.

The redevelopment will also include the construction of a replacement primary school, providing state-of-the-art educational facilities for children aged 3-11. The school will feature provisions for a nursery and support for children with special educational needs, ensuring an inclusive learning environment.

Community Engagement

We are committed to involving the local community throughout the redevelopment process. Regular consultations and feedback sessions will be held in due course to ensure that the project aligns with the aspirations and needs of the residents.

Timescales

The planning application for the combined Austen and Blake and MWD site redevelopment is anticipated to be submitted in the first quarter of 2025. The development will be phased, with the first phase expected to be completed by late 2028.

Stay tuned for more updates as we embark on this exciting journey together.

 

A South Kilburn resident notes:

Over a 100 tenants are still living in the 5 buildings  and are waiting to be decanted. The council cannot develop the scheme until every building is empty.

Currently the demolition notice for Blake Court is due to expire by June 2025 so I assume the Council will need to rehouse the  remaining tenants as soon as possible in order to demolish it.


The replacement school for Kilburn Park Junior and Carlton Vale Infants, as a primary school, may prove controversial, particularly in terms of viable pupil numbers.


Friday 30 August 2024

LETTER: Cllr Butt, this is no laughing matter. South Kilburn residents held in contempt

 

Alpha House, South Kilburn

Dear Editor,

The Brent and Kilburn Times recently splashed an article about conditions at Alpha House in South Kilburn LINK. I wrote a letter to them about the way Brent Council treats its residents but unfortunately it was not published.

This is what I wrote:

Thank you for highlighting the scandal of how Brent Council treats residents of our flats. The fact that Council leader Mohammed Butt can say that grass and bushes have now been - badly - cut does not alter the fact that residents were given several different dates when it would happen and it didn't. On other occasions we got no response at all to queries, as was the case when we asked about the scaffolding on Alpha House. Numerous enquiries by TRA officers and residents simply went unanswered. 

 

Councillor Butt's comment that we should make a complaint is ridiculous when we have already made known our concern to numerous council officers, councillors and our new MP with no substantive response. Indeed, when I saw Cllr Butt recently and raised the issue with him, he just laughed.

 

Such is the contempt with which Brent Council holds residents of its properties.

 

Pete Firmin, chair, Alpha, Gorefield and Canterbury Tenants and Residents Association.

Monday 5 August 2024

Hereford House/Exeter Court at Planning Committee on Wednesday offers fewer social homes than at present.

 

Existing Hereford House and Exeter Court


 The planned new buildings

The long awaited plans for the South Kilburn Hereford House and Exeter Court site in South Kilburn, where Brent Council is the developer, come to Brent Planning Committee on Wednesday. The number of social units is lower thatn previously provided and intermediate units have been converted to rpivate as a result of the viability assessment.

The development proposes the demolition of the existing Hereford House and Exeter Court buildings and the construction of four new residential buildings ranging from 3-13 storeys, the provision of flexible non-residential floorspace at ground floor of Block C1, a new public urban park and new access road along the western side of the site, cycle and blue badge car parking and associated infrastructure. An overview of each area is summarised below:

Block A:

A six storey mansion block fronting Granville Road. The building contains a total of 42 social rent homes (8 x 1 bed, 11 x 2 bed, 15 x 3 bed and 8 x 4 bed). The building has rear balconies and access to the rear private communal courtyard shared with Blocks B and C. A residential lobby, refuse stores and cycle stores are provided at ground floor.

Block B:

A six storey mansion block fronting Carlton Vale. The building contains a total of 68 market homes ( 34 x 1 bed, 22 x 2 bed and 12 x 3 bed). The building has rear balconies and access to the private communal courtyard shared with Blocks A and C. A residential lobby, refuse stores are provided at ground floor

Block C:

Block C consists of two blocks C1 (13 storeys) and C2 (nine storeys) connected by a one storey ground floor that fills the footprint and bridges the two block. The building fronts the public park. The building contains a total of 124 homes. C1 contains all market homes (45 x 1 bed and 28 x 2 bed) while C2 contains 51 social rent homes (29 x 1 bed, 20 x 2 bed and 2 x 3 bed). The ground floor contains a large glazed shared lobby which divides into a market residential lobby and social rent lobby, a commercial unit of 135 sqm, refuse stores and cycle stores. A basement would be constructed to provide addition cycle storage for Blocks A, B and C. The building has balconies on each corner of the block and has access to the private communal courtyard shared with Blocks A and B.

Block D

A row of three storey terraced houses with fourth storey pop-up elements. The building fronts the access route on Granville Road. Block D creates 16 social rent homes (8 x 4 bed and 8 x 5 bed). Each house has a front and rear garden with separate refuse and cycle storage.

The plans have been revised as a result of fire regulation changes, demand changes and the viability assessment (my highlighting):

A number of amendments were made to the scheme as a result of comments raised by officers and the GLA/ TfL during the course of the consultation exercise as well as updates to Fire Safety Regulation and changes in viability.

The main changes to the scheme when compared to the initially submitted scheme are a result of updates to Fire Safety Regulation Standards and London Plan Guidance. This effected the internal and external arrangement of Blocks A, B and C. The alterations also alter the housing layouts on the residential floors of the proposed blocks and changes at ground floor level to communal and ancillary spaces in order to accommodate the different core geometry.

The housing tenure and unit mix was also reviewed. The South Kilburn Housing Need Assessment review identified that a larger number of smaller units are required to facilitate the decant of residents from future phases of the masterplan. The Hereford and Exeter project continued to face significant viability issues. The intermediate affordable units have been removed from the scheme in lieu of private tenure units. The provision of social rent affordable housing has therefore been maximised for those most in need and assists the viability position for the scheme.

As a result of these amendments a number of updates were required to the scheme:

· The change in unit numbers, size and tenure mean that there is a slight reduction in child yield and therefore the required play space provision

· The increase in the footprint of the buildings to accommodate fire safety requirements has resulted in a reduction to the soft landscaping measures within the private courtyard and Urban Greening Factor score

· A slight reduction in size of the Public Open Space provided at 2,400 sqm

· Increase in quantum of cycle parking spaces

· The daylight, sunlight and overshadowing assessment has been updated to reflect the alterations to the massing

· The commercial and residential refuse arrangements have been changed to reflect the new layouts

The number of social homes on the site is reduced from 150 to 109 (from 90% to 44%)


Officers justify the changes:

Of the existing 167 residential units, 150 are affordable dwellings (100% social rent). These will be replaced with 250 dwellings of which there will be 109 affordable dwellings (All social rent). Although there would be 41 less affordable dwellings than existing, there is a significant increase in the provision of family sized dwellings and an increase in floorspace. 

In addition, the scheme includes the provision of 16 four-bed homes and 8 five-bedroom homes that have the capacity to house larger families which is a benefit given the existing site does not have any provision.

Locals familiar with flooding problems on the estate will be interested in the section on flooding:

In terms of infiltration techniques, surface water runs off from paved surfaces within the site towards landscape planting, rain gardens, tree pits and permeable pavements. In day-to-day rainfall, the absorption, evaporation and infiltration of surface water through the Sustainable Drainage System features will fully drain paved areas within the site. However, owing to the typically poor permeability of the site’s geology (made ground on London Clay), the infiltration rate of the ground beneath the SuDS features would not be sufficient to drain the site in severe storm events. Gullies and slot drains are therefore also utilized to supplement the SuDS features. The attenuation of rainwater in ponds or open water features was not considered to be feasible for the development. Surface water overflows from SuDS features will drain into the below ground drainage system and attenuated in tanks for gradual release to the sewer system. There are no watercourses suitably located within vicinity of the site to receive run off. The local sewer network is combined. It is proposed that surface water is continued to discharge to the existing combined water network in the vicinity of the site.

 

Image from the Design Statement

 




 


Wednesday 10 July 2024

Director of a Vistry Group subsidiary is associated with social media attacks on Shama Tatler during the Chingford & Woodford Green election battle

 There was considerable controversy when Brent Cabinet Lead Member for Planning and Regeneration, Shama Tatler, was parachuted into the Chingford and  Woodford Green  General Election battle  after the Labour Party's ditching of popular and very local candidate Faiza Hassan.

The move led to resignations from the local Labour Party. Faiza Shaheen stood as an independent and the marginal seat was held by Conservative Ian Duncan Smith with a reduced majority.

It was not just disgruntled Labour members who campaigned against Shama Tatler. The Guardian's political media editor  Jim Waterson, drew attention on Twitter LINK to an attack campaign run by a local Tory councillor, John Moss, and Conservative  cyber campaigner Thomas James Robert Borwick.



 

The Facebook attack ads were posted by  3rd Party Ltd of which Thomas Borwick is a director. The Waltham Forest Echo carries some background on the company. LINK

 So far this may be what you would expect from a Conservative  intervention, just staying on the right side of electoral law by not openly campaigning for a specific candidate. It could be argued that it might even help Faiza Shaheen's campaign.

But there is more to it and motivations get rather murky.

Thomas Borwick has multiple director interests SEE LINK that include a directorship along with his father, Lord Geoffrey Robert James Borwick, of Countryside Properties (Bicester) Ltd.


 

Countryside Properties (Bicester) Limited is a joint venture company in which Countryside Properties (UK) Limited has an interest. Countryside Properties (UK) Limited is a wholly owned subsidiary of Vistry Group PLC. There is another 'Countryside' entity - Countryside Partnerships.

The Vistry website tell us:

Countryside Partnerships is Vistry Group’s business to business (B2B) brand. This is the partner-facing brand used when delivering mixed-tenure developments. This covers all types of homes from social rent to private sales on the open market – and everything in between, often all on the same site.

 In April 2021 Countryside received approval for all four phases of the Peel project in Brent LINK.

In May 2023 a press release from Countryside Homes announced that Brent Council has selected Countryside Partnerships as preferred bidder to build 200 homes in South Kilburn. It included a quote from Shama Tatler:

Cllr Shama Tatler, Cabinet Member for Regeneration, Planning and Growth at Brent Council, said:

"We’re now almost halfway through our 15-year regeneration programme for South Kilburn and can’t wait to get started on the next phase with Countryside Partnerships. Right across the country local authorities are grappling with spiralling inflation and building costs, but despite the challenges, we are really delighted to be able to deliver this brilliant scheme for residents. This project will create more than 200 much-needed new homes, almost half of which will be for existing South Kilburn residents. Not only will local families be given the keys to safe and secure homes, they will also enjoy a healthier environment, with more greenery and trees on their doorstep and a revamped local park.”

 Another press release in March 2024, this time from Vistry itself proclaimed construction starting at the South Kilburn site:


 In the north of Brent, Countryside, has signed up with the Sovereign Network Group (formerly Network Homes) to build 654 homes and commercial premises in Northwick Park. The full transformation of Northwick Park is being delivered through a partnership between Network Homes, London North West Healthcare NHS Trust, Brent Council and the University of Westminster.

It is a scheme with not a few of the tower blocks featured in the Facebook campaign against Shama Tatler.


 

 By now you are probably as puzled as I am.

Why did Thomas Borwick, a director within Vistry Group's several companies, launch a campaign against Shama 'Towerblock' Tatler who leads regeneration in Brent, on the basis of her support for highrise, when one of the companies is the preferred bidder for lucrative contracts in the borough for middle and highrise developments?


 

 

 

 

 

 

 

Sunday 16 June 2024

Brent Cabinet to approve draft Tenant and Leaseholder Strategy tomorrow. Does it do the job?

 In September 2023, in a public question, I asked Cllr Promise Knight about Brent Council's actions over safety in its tall buildings post Grenfell and in the light of the Building Safety Act. It was important given what was emerging at the Grenfell Inquiry that tenants and leaseholders be fully involved.

Cllr Knight's Answer: LINK


 Photo: SkyNews.com

A further issue that emerged is that of the health dangers of damp and mould following the death of two year-old Awaab Ishak. LINK  Wembley Matters has written about damp and mould in Brent Council properties on the South Kilburn Estate LINK and Landau House, Kilburn LINK.

Tomorrow the Brent Cabinet will consider a draft Tenant and Leaseholder Engagement Strategy aimed at enabling tenants and leaseholders to challenge the Council on these issues in order to prevent another disaster.

The full Cabinet papers can be found HERE and the meeting is at 10am on Monday morning. They set out a series of arrangements and commitments:

 

Every person who rents or owns a home from the Council is important and should have a say in how their home is managed. This document explains how the Council will listen to what you think about living in your home and make changes based on your feedback.

By talking to you and others, the Council will improve services like fixing your home, keeping shared spaces clean, managing your lease, collecting rent, and making sure you are safe.

This document doesn’t talk about every service the Council provides, but any useful feedback will always be shared with the right people.

Events like the fire at Grenfell Tower show that listening to you is the only way we can be a good landlord. Over the next four years, we will work to rebuild our relationship with you, so you feel heard. We will also show you how your feedback has been used to make decisions.

We will be honest and open with information and improve how we communicate with you. This document supports the Council's plan to help everyone in Brent move forward together.

 

OUR COMMITMENTS

1. Commitment One: We have a culture that respects engagement & make changes using your feedback.

How we will do this:

o We will offer various ways for you to get involved and share feedback. o Achieve the National Engagement Standard set by the tenant  engagement support organisation, TPAS.


o Make sure our contractors (repairs) also offer ways you can get involved.

o We will train all new housing staff on engagement and refresh this  training annually.


o We will establish a tenant and leaseholder committee to hold the  Council accountable.

 

2. Commitment 2 – We will learn from your feedback.

How we will do this:

o We will regularly review feedback and complaints to spot areas for improvement.

o Share learning with housing staff and change our practice using this information.

o Host events each year so you can meet with housing staff and report any issues.

o We will use data to identify neighbourhood priorities and engage with specific estates to understand issues.

 

3. Commitment 3 – We will challenge stigma and make sure you feel included.

How we will do this:

o We will work with you to address any stigma and raise awareness among staff and contractors.

o We will ensure communication is respectful and inclusive.


o Offer training to all housing staff on challenging stigma and stereotypes  about people who live in social housing.


o Make community spaces places you feel safe no matter your age,  gender, sexuality, religion, ability, race & ethnicity.

 

4. Commitment 4 – We will make sure you influence decisions about the service we provide.

How we will do this:

o We will involve you in decision-making at both the neighbourhood and strategic levels.

o We will compensate you for your time and ensure you are part of assessing bidders and renewing contracts.

o We will work with you if you live in a high-rise block, so you feel safe and have a say on any work we need to carry out.

o Make sure your housing officer regularly inspects your block or estate and invites you and your neighbours to join them.

o Provide you with regular updates on changes to our service and how your feedback has been used.

 

5. Commitment 5 - We will be transparent with you and provide information so you can challenge us.

How we will do this:

o We will regularly share information with you using various channels about our performance.

o We will share the results of any consultation or engagement activity we carry out.

o We will meet with Resident Association representatives every two months (minimum) and present how we have delivered this strategy.

o We will support you in scrutinizing services and presenting findings to senior managers.

 

6. Commitment 6 – We will work with you to make a positive contribution to where you live.

How we will do this:

o We will promote opportunities for you to get involved in community activities.

o We will review community spaces to ensure they are used effectively and safely.

o Help you and your neighbours to apply for funding to run events and activities on your estate or in your community.

o Work with you and our partners like the Police on problems like anti- social behaviour and crime.

By working together, we aim to create a better living environment for everyone.

 

Keeping Our Homes Safe: A Plan from Brent Council

 

What’s Our Plan?

 

We want to make sure everyone living in our tall buildings is safe. We have a new

safety plan to help with this. The plan follows new rules introduced by Government

under the Building Safety Act 2022.

 

Why Do We Need This Plan?

 

There’s a new rule that says we must keep tall buildings very safe. Tall buildings are buildings that are 18 metres OR seven floors high and taller. We need to talk to the

people living there to find out how to keep them safe and keep them updated with

our plans for the building.

 

What Will We Do?

 

1. Sharing Information: We will tell everyone about important safety information.

2. Listening to You: We will ask for your thoughts and make sure we listen.

3. Checking on Safety: We will see if what we’re doing is working well.

 

Who’s in Charge?

 

Brent Council is in charge of making sure that the tall buildings it owns is safe for the people who live in them. We have specific people in charge of doing this:

 

 Senior Managers

 Safety Officers

 Housing Officers

 People who talk to residents

 

If you have any worries about safety in your home, you can email us at

BHMBuildingSafety@brent.gov.uk

 

Knowing Who Lives in Our Buildings

 

We need to know everyone living in our tall buildings, especially if someone needs help during an emergency. We will ask everyone once a year who lives in their home and if anyone needs special help. This helps the firefighters know who to help first.

 

Some examples include:

 

 If you have trouble walking or climbing stairs by yourself

 If you have poor eyesight or hearing

 

How We Will Share Information With You

 

We will use different ways to give you information:

 

 Letters to your home

 Posters in your building

 Information on our website

 

Every year, we will have a meeting about your building to talk about safety. You can ask questions and learn about any changes we are making at this meeting. We will publish dates of meetings on our website and contact you beforehand so you know when and where the meeting will be.

 

Asking for Your Opinions

 

We will ask what you think about:

 Big changes to your building and how that can affect you.

 Safety checks and repairs.

 Telling us about any new problems you have noticed.

 New safety rules.

 

Checking Our Plan

 

We will look at our plan every year to make sure it’s working. We will ask for your help to make it better.