Showing posts with label South Kilburn. Show all posts
Showing posts with label South Kilburn. Show all posts

Friday, 14 November 2025

LETTER: Q: 'When is a Brent Council fire door, not a fire door?' 'When it's ajar and they will only be "in touch" within the next 7-10 days!'

 

 In fact it is the front door - both fire and security.

Dear Wembley Matters

You recently posted on Brent Council's plans for dealing with problems in social housing. Included was: "Emergency hazards (for example, dangerous electrical faults, damaged external doors or windows, or major leaks) will be investigated and made safe within 24 hours."

 

One of the external doors in Gorefield House in South Kilburn has been damaged (and reported) for some time. (see photo) Since nothing has happened, I went online and reported it again this morning. This is the email I have just received from Brent Housing Management: 

"Dear PETER FIRMIN,

Thank you for contacting us. Your query has been reviewed and passed to the relevant specialist team to look further into and they will be in touch with you within the next 7-10 working days. Should you need to follow up on this case, please contact us by replying to this email."

 

nuff said.

 

Pete Firmin


Monday, 10 November 2025

South Kilburn Regeneration – from 75 years ago!

Guest post by local historian Philip Grant in a personal capacity 

 


Pete Firmin’s recent letter, Regeneration has made no difference to deprivation index in South Kilburn, reminded me that regeneration efforts for this most deprived part of Brent have been going on for more than the past 20 years, and that things could have been so much different! 

 

A few years ago, knowing my interest in local history, my daughter gave me a copy of “The Willesden Survey 1949” (which she’d noticed in the window of a second-hand bookshop) as a birthday present. The quotations, and most of the images, in this article are taken from that book. There is also a copy of it at Brent Archives if you would like to know what the southern half of our London Borough was like then.

 

Despite the austerity of the years immediately after the Second World War, there was a feeling of optimism for the future. The 1947 Town and Country Planning Act gave local councils much broader powers to design better places for their residents to live, and Willesden Borough Council decided to grasp the opportunity. They commissioned their Officers to carry out a detailed survey of the borough, as it currently was, and to use that to plan for improvements.

 

Two maps from The Willesden Survey, showing levels of overcrowding and the condition of homes.

 

The Survey showed that the worst area of the Borough for both overcrowding and poor housing conditions was in Carlton Ward, part of South Kilburn. In its chapter on “Population and Housing” it reported that Carlton (South Kilburn):

 

‘contains the highest average density in Willesden, but in view of the vast overcrowding (in some cases as many as 15 persons in a small two-storey dwelling) this is not surprising. When this area was originally developed about 1850-60, the large four-storey houses were built and occupied by fairly wealthy tenants with large families. However, with the passage of time, the status of Carlton has declined and now the complete area irrespective of the size of the individual houses is let off as tenements, and very few houses have been structurally converted into self-contained flats.’

 

New Council flats at Canterbury Terrace in 1950.

 

Work had already begun by the time the Survey was published in 1950, and the report continued:

 

‘A complete redevelopment scheme has been drawn up for the majority of South Kilburn, and the redevelopment which has recently taken place on cleared war damage sites in Canterbury Terrace and Chichester Road areas forms the first stage of this Scheme. The second stage will be the general rebuilding of blighted and derelict areas. The final stage will show the complete neighbourhood replanned and rebuilt.’

 

One of the “blighted” areas was Albert Road, and this remarkable pair of photographs, taken on the same day in the early 1950s, shows the difference between the side which was awaiting redevelopment and the opposite side, where blocks of new Council flats had just been built.

 

Two sides of Albert Road, early 1950s. (From Len Snow’s 1990 book “Brent – a pictorial history”)

 

The “final stage” redevelopment plan by Willesden’s Borough Engineer and Surveyor was set out in this coloured map (although the eastern end had still to be agreed by Paddington Borough Council at that date):

 

Map showing the proposed South Kilburn Redevelopment Scheme (1949).

 

As part of the government’s wartime plans for post-war reconstruction, Professor Abercrombie of UCL (a leading architect and urban designer) had been asked to prepare a “Master Plan for Greater London”, which was published in 1944. His guidelines were followed in drawing up the proposals for the Scheme:

 

‘In the Greater London Plan standards for the allocation of land use have been determined according to the four population density zones. The area covered by the South Kilburn Redevelopment Scheme is situated within the Inner Urban Zone, for which a net density of 100 persons per acre with four acres of open space per 1,000 population is proposed.

 

As Paddington Recreation Ground is within easy reach of the area, the standard of 40 acres [per 10,000 people] for open space can be reduced to 30 acres and, as few main roads affect the area, the figure of 17 [acres per 10,000 people] for “main roads and parking” can be reduced to 12. This would give a total requirement of 165 acres for 10,000 population and a gross density of 60 persons per acre. As the area within the Borough proposed for redevelopment totals 67 acres, the ultimate population will be 67 x 60 = 4,020, and land use will be approximately divided as follows:-‘

 

Table showing the proposed land use for the South Kilburn Redevelopment Scheme (1949).

 

You will see on the proposals map above that there is plenty of green (with around 12 of the 67 acres allocated for open space and school playing fields). But as already mentioned, South Kilburn was the most overcrowded district in Willesden. How would the proposed Scheme house everyone already living in the area? This was what the Survey suggested:

 

‘In the Scheme as envisaged, flats are predominant and no allowance has been made for flats over four storeys high. The area zoned for residential purposes, including dwellings over shops and offices, amounts to 41.78 acres with a population of 4,100. These figures compare favourably with the required 40 acres for housing, 2½ acres for shops and offices, etc. and the population estimate of 4,020. The present population is estimated at 6,364 which leaves 2,264 persons to be accommodated elsewhere in the Borough, or to be decentralised to one of the New Towns.’

 

Map showing the “Willingness to move to a New Town” of Willesden residents in 1949.

 

The post-war policy of moving willing residents from Willesden to Hemel Hempstead New Town was looked at in a 2020 “local history in lockdown” article: Uncovering the history of Church End and Chapel End, Willesden – Part 3. As the map above shows, more than half of the families surveyed in South Kilburn said that they would be willing to move (as long as there were decent affordable homes and employment for them in the new town).

 

Employment in Hemel Hempstead for people from South Kilburn was not seen as a problem in the Survey, as many small industrial firms from the area were likely to move as well. The proposed Scheme only included one small area for light industry near Queen’s Park station, and the Survey reported:

 

‘The highest proportion of firms willing to move is at Carlton Vale where 50 per cent of the total number of firms, involving about 33 per cent of the employees, wish to change their location. In many cases conditions in Carlton Vale are so bad that no specific location for a new site is expressed, the sentiments of the employer being “anywhere but Carlton Vale!” Much of the area is scheduled for early redevelopment, but the area designated for absorbing present industries cannot possibly accommodate them all, and it is, therefore, from Carlton Vale that a large proportion of industrial migration will occur.’

 

Many firms and residents from Willesden did move to New Towns, but although the vision set out in the 1949 South Kilburn Redevelopment Scheme started well, circumstances changed, and the plans changed with them. The proposed three or four storey brick-built blocks of Council flats had been replaced, by the early 1960s, with much taller concrete-framed blocks.

 

Two photos showing Craik Court in Carlton Vale, under construction and completed in the 1960s.
(Photos courtesy of John Hill)

 

You can read and see more about the regeneration of South Kilburn in the 1960s in another “local history in lockdown” article from 2020: Uncovering Kilburn’s History – Part 6. For the past twenty years, there has been a further regeneration programme for South Kilburn. Some of the 1949 Redevelopment Scheme buildings have so far been replaced, and some of the 1960s Brent Council blocks are still waiting to be demolished. They will make way for “new homes”, less than half of which are now likely to be for Council tenants (almost all of them existing tenants “decanted” from other blocks due for demolition).

 

In the late 1940s, Willesden’s Borough Surveyor and Planning Officers, working closely with elected councillors on its Town Planning and Redevelopment Committee, and using detailed survey data collected from the local community, came up with a plan for South Kilburn which may now seem like a dream. They managed to implement some of it during the 1950s, but it was never finished as they had planned it to be. 

 

Though I don’t live in South Kilburn myself, I suspect life might have been much better there now if their Scheme had been completed!


Philip Grant.

 

Saturday, 1 November 2025

LETTER: Regeneration has made no difference to deprivation index in South Kilburn

 


 

Dear Wembley Matters,

 

The government has just released its "English indices of deprivation 2025" https://deprivation.communities.gov.uk/ . The media has been full of this story, looking at the most deprived areas of the country, making for depressing reading. The site allows you to put in your full postcode and find where it fits in the national picture, narrowed down to areas with about 1,500 residents.

 

Its not a competition, no area should have to endure the multiple deprivation revealed, but I thought I'd look a bit closer to home. My part of South Kilburn is rated among the 20% most deprived areas of the country. This despite 20 years of regeneration which, we were told, would raise the standard of living in the area (the rest of South Kilburn has roughly similar results). One Councillor at the start of regeneration was always keen to tell us how bringing in people with higher salaries would raise the standard of living for everyone in the area (an understanding of basic arithmetic was never their strong point). Rather, it has made no difference. Hardly surprising, given the poor quality of the new housing, the general neglect of the area by the Council and the fact that they have introduced expensive housing into the area.

 

Given Brent Council now tells us that regeneration of South Kilburn will continue for another 30 years, your readers may understand the cynicism of residents who feel that whoever is benefiting, it's not them.

 

Pete Firmin, South Kilburn resident

 


Monday, 25 August 2025

BE AWARE: Brent Local Plan Review coming up - this will affect your community, your area and perhaps even your home

 

Image from the 2019-2041 Brent Local Plan

Admittedly a consultation about the Brent Local Plan isn't likely to cause a huge amount of excitement but lack of engagement with an upcoming Review that will be discussed at next Tuesday's Resources and Public Realm Scrutiny Committee could cost residents dear.

The 2019-2041 Plan, spearheaded by Cllr Shama Tatler, shaped planning decisions based on support for tall buildings, densification, intensification corridors and the designation of eight Growth Areas. This is transforming our borough. 

The proposal is for a Full Review covering all areas of the Plan rather than a few areas as some other councils are undertaking. LINK  Bold emphasis is mine.

The current Plan is immense and contains proposals for sites across the borough but current conditions and changes in planning laws mean a review is necessary:

     The principal rationale for review is to embrace the need to plan longer term to meet the needs of a growing population to at least 2046 and possibly beyond. The largest priority is to ensure housing delivery can be sustained at high levels in the future. This requires identifying sites well in advance of when they are needed. Due to the complicated nature of future opportunities (the need to parcel up sites that currently include individual homes) this could well be longer than was needed in the past. Large single ownership sites such as Grand Union in Alperton are getting rarer. Sites are more likely to be like 1-22 Brook Avenue allocated in 2011, having publicly been identified 3 years earlier in the draft plan; this only had a comprehensive planning application submitted in 2023 (15 years after first being identified) and it is understood that full site ownership has still not yet been achieved by the applicant. 

Brook Avenue is the road next to Wembley Park station where the developer pressured owners of the suburban houses to sell up to enable a developer to build tower blocks. If they failed to agree the Council would consider compulsory purchase to enable the development to go ahead – it was in the Local Plan. It appears one at east owner is holding out.

 

The paper going to the Committee implies predicts there may be more such proposals:

 

To date much of the population of Brent has accepted the ambitious levels of development that the last Local Plan promoted. The next Local Plan may wellhave to deal with accommodating more development amongst suburban housing, most of which will be in good condition and privately owner occupied.

As well as potentially affecting more people’s homes, it could more likely to result in more areas having more substantial changes in character compared to currently. This may well increase the amount of objection and challenge to the plan from Brent residents or community groups. This could again slow down the plan’s delivery, requiring further levels of engagement and revision to plancontent or policy direction.

 

You have been warned. Look up your area/address on the current Local Plan and you may well be surprised/shocked by what you find. LINK

 

Another reason for review is that the Council has been unable to meet its targets due to the current economic and labour supply situation, and new safety regulations:

 

Brent’s delivery [of housing] prior to 23/24 was excellent. In the 3 financial years to 22/23 Brent delivered the equivalent of 8136 net additional dwellings Ministry of Housing, Communities and Local Government (MHCLG) official figures. This represented 131% of its target against the Housing Delivery Test (HDT). Delivery in 23/24 was however very weak at 656 net dwellings. This is not yet reflected in the latest MHCLG HDT figures but represents only 28% of the 2,325 annual minimum target. Completions for 24/25 have not been finalised but are likely to be well below the target. Lack of planning permissions are not what is holding back delivery. The latest GLA datahub information indicates that as of 31st March 2024, 16,985 dwellings had permission but had not been completed. It is other factors including viability, construction capacity, the contraction of the private sales market, investor caution and building safety regulator sign-off (for buildings 6 or more storeys) that are having the biggest slowdown impact.

  

We know that a higher proportion of private housing is likely on South Kilburn due to these factors and that there is a slowdown in the already limited building of new council homes – the only truly affordable option for most Brent residents. Remember that the definition of ‘affordable’ is often 80% of the market rate and these targets are not being met:

 

In respect of other Local Plan housing objectives, the amount/ percentage of affordable housing, when compared to overall housing delivery, is below the 35% London Plan fast track route target and significantly below the 50% strategic Local Plan target. In 23/24 19.7% of the homes that were completed in the borough were affordable, and 26.7% of the homes that were approved that year were affordable. For 23/24 homes delivered which were subject to an affordable housing S106 obligation, the percentage delivered was 44%.

 

Given the number of families on the Council list, and the Council’s policy to persuade them to move into private accommodation outside of the borough, the policy for more family-sized homes has also failed:

 

The Local Plan has a target of 1 in every new 4 (25%) homes requiring permission being 3 or more bedrooms. In 23/24 delivery was below this at 12.2%. Delivery of this target is impacted by small scale schemes that might be for three of less dwellings, thus not required to provide a three-bed home; on larger schemes, there is often a trade-off reflecting the viability considerations. 3+ bedroom schemes do not attain the same values (per square metre) as properties with 1 or 2 bedrooms, thus requiring the 25% affects development viability and can reduce the number of affordable homes that can be delivered. 

 

If there are to be more smaller developments in future these also have their drawbacks:

 

For minor developments, the range of policies that apply are fewer, in part reflective of the Government’s position that to support the small builders’ sector there should be lower costs/ simpler processes. In addition, many of the homes in this sector in Brent are delivered via conversions of existing homes (e.g. conversions of houses to flats). These factors can bring compromises that might not be applicable in larger schemes, e.g. no lifts, inability to provide outdoor amenity space for upper floor dwellings, encouragement to attain higher energy efficiency/ renewables, rather than requirement, etc.

Although officers try to reassure, there are also issues when builders try to reduce costs:

 

The Council ensures that the quality of the affordable homes is consistent with that delivered for private homes. Applicants know that the Council will not accept obvious lower standards or development that is not tenure blind particularly in terms of outward appearance and location. There however, may be subtle differences, (e.g. communal facilities such as size of lobbies, corridor finishes, incorporation of soft furnishings, gym facilities) as registered providers seek to reduce on-going service charges to occupants.

 

Officers outline other areas of the Local Plan where it is likely that changes will be needed;

In respect of the topic area policies sections changes are likely to be required to reflect recent and proposed trends, e.g. during and post Covid the move towards on-line trading will mean some retail uses are diminishing, meaning town centres are at greater risk of contraction, whilst hospitality uses are also struggling, with existing numbers of pubs proving difficult to maintain as viable. The Council will need to review its viability tests/ periods of vacancy that are acceptable to ensure its not unnecessarily maintaining property vacancies. Review of the borough’s green spaces indicates an inconsistency in categorisation and levels of protection provided for those not identified. These will need a detailed review and amended policy. The affordable workspace policy will need review to apply it to a lower size threshold of development. It was subject to change during the last examination by the Inspectors as it received objections, which the Council was not allowed to address properly due to submission of additional viability being inadmissible. The amount and concentration of student housing has also become a more pronounced concern for councillors and the Plan will consider how to best address this, balancing up London’s strategic student housing needs against Brent’s housing priorities including very high affordable housing needs.

 

 

 

 

 

 

 

 

 


Saturday, 28 June 2025

Tenants seek further information on Brent Council's follow-up to council housing management failures


 

Wembley Matters has recently pubished guests posts by Brent Council tenants of the St Raphael's and South Kilburn Estates  LINK as well as the findings of the Regulator of Social Housing on brent Council's serious failings in housing management.

Asif Zamir of St Raphael's wrote to Spencer Randolph, Brent Director of Housing about the issues. His reply is below along with Asif's response.

 

Dear Asif Zamir,

 

Thank you for taking the time to write on behalf of the residents of St Raphael’s Estate and sharing your concerns regarding the condition and safety of your homes on the estate. I want to begin by acknowledging the distress that the recent findings from the Regulator of Social Housing (RSH) judgment, have understandably caused. Please know that we take these matters extremely seriously, and yours and all of our tenants safety and well-being remain our highest priority.

 

When we identified inconsistencies in our safety data earlier this year, we acted swiftly and responsibly by referring ourselves to the RSH. This was not a decision taken lightly, but we believed it was the right and transparent course of action to begin addressing the issues at hand with the seriousness they deserve.

 

Since then, we have taken a number of urgent steps. We appointed an external health and safety consultancy with experience in supporting organisations in similar situations. They have engaged directly with the RSH and are supporting us in making rapid and lasting improvements. Their work includes helping us to verify and update our compliance data and to ensure all necessary safety checks are clearly recorded and acted upon.

 

We have also commissioned an audit of our systems and data, due to conclude in mid-July. This review will identify the root causes of the failings and inform a detailed recovery plan, underpinned by clear timelines and actions to ensure accountability.

 

In the meantime, we are reviewing all compliance data and building safety actions using a risk-based approach, prioritising high-risk issues. To help us move at pace, we are increasing capacity in our teams, including recruiting additional officers and contractors dedicated to this work.

 

We are also taking visible action across the Borough and on St. Raphael’s Estate. Over the coming weeks, residents will see more surveyors and contractors on estates as we carry out:

 

A new round of Stock Condition Surveys to update our understanding of the condition of every home

Fire Risk Assessments for all blocks of flats on estates

Pre and post-inspections to make sure building safety actions are completed to a high standard

We will communicate clearly and in advance about any visits to our tenants homes or buildings, and we are committed to improving how we engage with you going forward.

 

Finally, I want to reiterate that Brent Council is fully committed to learning from these failings and to restoring your confidence in the safety and quality of your homes. We know that words alone are not enough, you deserve to see real, sustained improvements, and we are determined to deliver them.

 

Thank you again for sharing your concerns.

 

Yours sincerely,

 

Spencer Randolph

Director – Housing Services

 

 

 

Dear Spencer Randolph,

 

Thank you for your prompt response to my letter and for acknowledging the concerns of St. Raphael's Estate residents following the Regulator of Social Housing (RSH) findings. We appreciate your transparency in referring Brent Council to the RSH, and we understand that steps are being taken to address the issues.

 

While we acknowledge the measures you've outlined, including the appointment of an external consultancy, the audit of systems, and increased capacity within your teams, the residents of St. Raphael's Estate require reassurance and immediate, tangible results to ensure their safety.

 

The recent fire on St. Raphael's Estate in May, which tragically led to the tragic loss of life of our neighbours, has significantly heightened anxieties among residents. This incident demands an urgent and thorough investigation into why the building experienced accelerated combustion and further to this why the fire was not contained and spread to the ajoining property.  We need clear answers regarding potential concerns with insulation, cladding, or the overall build quality of the affected building and others on the estate. Furthermore, we are deeply concerned about a potential correlation between this tragic incident and the previously identified lack of safety data from Brent Council.

 

While the planned surveys and risk assessments are a welcome step, residents need to see these actions translated into fast results. The fear of another incident is very real, and waiting for audits to conclude in mid-July and for the implementation of recovery plans does not alleviate the immediate anxieties.

 

We urge Brent Council to:

 

Prioritise the investigation into the St. Raphael's Estate fire, providing residents with immediate updates on preliminary findings regarding the cause of accelerated combustion and any links to building materials or construction.

 

Share a clear and accelerated timeline for addressing the most critical safety issues identified by the RSH and through your ongoing reviews, particularly those related to fire safety.

 

Demonstrate visible and proactive measures on the estate now, beyond just surveys, to address any immediate high-risk concerns.

 

Establish a direct and ongoing communication channel with residents to provide transparent updates on progress and address specific concerns arising from the fire and the RSH findings.

 

We understand that systemic changes take time, but the safety and peace of mind of St. Raphael's Estate as well as residents from wider Brent cannot wait. We look forward to seeing swift and decisive action that translates your commitment into demonstrable improvements in the safety and quality of our homes.

 

Yours sincerely,

 

Asif Zamir

 


 An old map of the original estate

 

Meanwhile Pete Firmin, a tenant on the South Kilburn Estate,  has submitted a Freedom of Information request on the remit and makeup of the housing Advisory Board. LINK

  

Dear Brent Borough Council,
 

I understand a Housing Advisory Board has been set up. Can you please tell me:

1) Its remit.
2) Its composition - who is on the board and their qualification for doing so.
3) If there are residents on this board, how they were recruited and what qualifications they were required to have to be on the board.
4) All correspondence relating both to the establishment of this board and the recruitment of its members.

Friday, 20 June 2025

Tenants hit back regarding 'serious failings' of Brent Council Housing management

The judgment of the Regulator of Social Housing on Brent Housing Management has not received as much pubicity as it deserved. Below residents from St Raphael's Estate and South Kilburn voice their concerns.

 

Letter to Kim Wright, Brent Council CEO:


Urgent Concerns Regarding the Safety and Condition of Homes on St. Raphael's Estate


Dear Kim


We, the residents of St. Raphael's Estate, are writing to express our profound and urgent concerns regarding the safety and overall condition of our homes. These concerns have been significantly heightened by the recent findings from Brent Council's self-referral to the Regulator of Social Housing (RSH), which have brought to light serious inadequacies in the management of housing safety.


We understand that Brent Council proactively referred itself to the Regulator of Social Housing in April 2025, specifically concerning the quality and accuracy of its fire safety data. While we acknowledge the council's transparency in making this self-referral, the subsequent findings by the RSH are deeply troubling. The Regulator has issued a C3 grading, signifying "serious failings" in meeting consumer standards, particularly the Safety and Quality Standard, and has mandated "significant improvement."


Of particular alarm are the RSH's findings that:


Data for critical safety areas, including fire safety, smoke and carbon monoxide safety, asbestos management, and water safety, "could not be reconciled." This raises serious questions about the council's ability to accurately track and manage essential health and safety risks within its housing stock.


The council is currently "not able to determine which legally required checks and assessments have been completed," which is a fundamental requirement for ensuring tenant safety.


Despite the council reporting that it holds stock condition data for 95% of its properties, the RSH's engagement revealed that "almost half of its homes have not had a recorded survey." This significant gap means that the council lacks a comprehensive and up-to-date understanding of the condition of a substantial portion of its housing, making it difficult to assure residents that their homes meet the required standards.


These deficiencies, as highlighted by the Regulator, have directly "negatively affected service outcomes for tenants." For residents of St. Raphael's Estate, this translates into real anxiety about the safety and structural integrity of our homes. The lack of reliable data and recent surveys creates an environment of uncertainty, undermining our confidence in the council's ability to fulfil its responsibilities as a landlord.


We acknowledge the public apology from Councillor Fleur Donnelly-Jackson, Cabinet Member for Housing and Resident Services, and her commitment that the council is "determined to improve the quality of council homes." However, we urge you to translate these words into swift and demonstrable action, particularly for estates like St. Raphael's.

 

We request a clear and comprehensive plan outlining the specific steps Brent Council will take to address these critical issues on St. Raphael's Estate, including:


Immediate verification and rectification of all outstanding fire, health, and safety actions for properties on our estate.


Expedited completion of recorded surveys for all homes on St. Raphael's Estate that currently lack them, ensuring a full and accurate understanding of their condition.


Improved communication channels with residents regarding ongoing safety works and the progress made in addressing the RSH's findings.


Assurance that robust data management systems are in place and functioning effectively to prevent similar issues in the future.


The safety and well-being of the residents of St. Raphael's Estate are paramount. We look forward to your prompt response and a clear commitment to resolving these serious concerns to ensure that all our homes are safe, decent, and well-maintained.


Yours sincerely,


Asif Zamir

 

Letter to Kilburn Times LINK from Pete Firmin, Chair, Alpha, Gorefield and Canterbury Tenants and Residents Association (South Kilburn)

 

I’m surprised 2 weeks have passed and you still haven’t published anything on the Regulator of Social Housings’ damning judgement on Brent Council. I would have thought this an important issue for a local paper to cover, especially as you have reported on individual cases of neglect by Brent in the past. This report shows that the problem goes much deeper than individual cases. Their report concludes “Our judgement is that there are serious failings in the landlord [i.e. Brent] delivering the outcomes of the consumer standards and significant improvement is needed.”

 

Brent tries to excuse itself by pointing out it referred itself to the regulator, admitting failings. But Brent is itself unaware of the extent of its own failings. Or perhaps, as with so much else, in denial.  Council tenants are aware of these failings, so when Brent claims it carries out electrical checks in homes every 5 years, many tenants know this doesn’t happen. While tenants have annual gas checks, Brent carries out no checks on leaseholder dwellings in Council blocks, rather undermining the point of the checks which do happen. Council Officers not knowing the layout of buildings where they hold safety meetings doesn’t exactly inspire confidence.

 

Around the same time, the Housing Ombudsman reported that complaints by social housing tenants about shabby repairs have risen by 474% over the last 5 years. While that figure is national, Brent tenants are all too familiar with that problem too. Delays and botched repairs are par for the course. Brent’s own surveys of satisfaction among tenants reflect this.

 

When Brent’s lead member for housing, Councillor Fleur Donnelly-Jackson, says “we will continue to work proactively, positively and in an open and transparent way with our residents and with the Regulator to fix the issues identified. Council tenants are at the heart of this improvement work through the new Housing Management Advisory Board. By listening to their experiences and ideas, we can make better decisions and build a housing service that residents can trust”, Council tenants are aware of how little openness and transparency there is in Brent housing, and how Council officers rarely work positively with tenants and their representatives, often the opposite.

 

While these reports vindicate what tenants have been saying for years, and Brent has denied, we would much prefer if Brent had got its act together in the first place. Brent has said it has new procedures in place to rectify the problems. We hope so, but excuse us if we don’t hold our breath, we have heard such claims many times before.

 

I, along with hundreds of others, took part in the Silent Walk for Grenfell on Saturday, 8 years after the terrible fire which killed 72 people. One of the many lessons of Grenfell is that the local authority did not listen to warnings from tenants and their representatives. A lesson that Brent should learn too.

 

Pete Firmin,

 

Chair, Alpha, Gorefield and Canterbury Tenants and Residents Association