Showing posts with label Jenny Isaac. Show all posts
Showing posts with label Jenny Isaac. Show all posts

Wednesday 7 May 2014

Barham Park Library Planning Appeal – Brent Council v. Our Community.

Guest blog by Philip Grant

It is nearly six months since I wrote a blog for this site: “Planning Committee upholds community use of Barham Park Library”. http://www.wembleymatters.blogspot.co.uk/2013/11/planning-committee-upholds-community.html)  Brent’s Chief Planner had recommended at the meeting on 13 November 2013 that they should agree a change to business use, based on a Community Facilities Assessment. This document (which I called ‘dishonest’ in an objection comment at the time) had been produced for the Barham Park Trust by anonymous Council Officers, but as I reported:
It was plainly obvious to committee members from evidence given to them by objectors ... that there was a need and demand for community facilities in the area which required full-time use (not a couple of hours a week) of at least parts of the building. To give all of the space to the arts charity ACAVA to let out as artists studios would deprive local people of those existing community facilities.
That should have been the end of the planning process, with the Trust and the Council (effectively one and the same, as Brent is the ‘corporate sole Trustee’ of the Barham Park Trust) working with their preferred tenant, ACAVA, and the local community groups who also wanted to rent space at the Barham Park buildings to find a compromise solution. Instead, on 3 December, the Barham Park Trust Committee (five members of Brent’s Executive) accepted a report from Richard Barrett (Brent’s Operational Director, Property and Projects, and a member of the Barham Park Management Group, a group of Senior Council Officers), and resolved: 
To pursue an appeal against the decision of the Local Planning Authority to refuse planning permission for the change of use of the premises.
Although Mr Barrett said in his report to the Trustees that ‘... there does remain a significant risk that the appeal will be refused’, when questioned about the risk at the meeting he said that, having taken informal advice, ‘... the risks were perceived as being lower than indicated in the report.’ The reason he believed the risks were less was because the Planning Committee had not followed the Planning Officer’s recommendation.

Five months later, there is some bad news for Mr Barrett, and for the Barham Park Trust, and some very good news for the objectors, including the Friends of Barham Library. Last Sunday was the final day of the four week period during which people interested in the planning appeal could submit comments on it to the Planning Inspector. Someone at Brent’s Planning Department must have been working overtime, because that was the day when the Council’s Appeal Statement (as Local Planning Authority) was submitted, and posted on the full details webpage for the Barham Park application 13/2179: https://forms.brent.gov.uk/servlet/ep.ext?extId=101150&reference=112613&st=PL .

Brent’s Planning Officer, who originally accepted the Community Facilities Assessment at face value, has now considered the evidence put forward by objectors, and agrees that the Planning Committee decision was the correct one! This is one of many similar extracts from the Statement to the Planning Inspector:
'...  the Local Planning Authority consider that the Community Facilities Assessment does not demonstrate that the existing community floorspace is not required to meet the needs of the local community and as such, it is considered that this proposal is contrary to Policy CP23 of the Brent LDF Core Strategy 2010.'

The planning appeal by the Barham Park Trust raises some important questions:

Why would Brent Council want to appeal against its own Planning Committee’s decision, especially when that decision was based on upholding one of Brent’s core planning policies (CP23 – Protecting Existing Community and Cultural Facilities)?

 Why would the Trustees of a Council-run charity, that claims to want to put the Barham Park buildings back into productive use, delay resolving the issue for months, losing rental income that would help to maintain the property and incurring an estimated £10,000 in fees (out of “charity funds”) to a planning consultant to present the appeal for them? 

and (does this make me a three “whys” man?):

Why did it take so long for the Barham Park Trust’s appeal to be lodged with the Planning Inspectorate?

Here are what I believe to be the answers to these questions. There is a chance that I am wrong on some of the points, and if so, I would invite anyone who feels aggrieved by what I have written to add a comment, or to ask Martin for a “right of reply”.

The Barham Park Management Group is chaired by Jenny Isaac (Operational Director, Neighbourhoods), who as well as being “in charge” of Brent’s parks has overall responsibility for Brent’s library service. She may have wished to prevent any undermining of the Council’s Libraries Transformation Project. Richard Barrett is “in charge” of Brent’s properties, and probably considered that letting the Barham Park buildings to a single tenant, with no local community involvement, was in Brent’s best business interests. They would also have realised that such a proposal would be an attractive proposition for the Labour Executive members on the Barham Park Trust Committee, as any letting to the Friends of Barham Library would suggest that the Executive’s decision to close six libraries in 2011 had been wrong, and might be seen as a “victory” for Cllr. Lorber, the leader of the main opposition party on the Brent Council.

It was the Senior Officers, not the “Trustees”, who put in the planning application in order to make their plans for a single letting to ACAVA possible. They have no interest in Brent’s planning policies, if those policies get in the way of what they want, and did not like being “shown up” by having the planning application rejected. The Officers therefore gave the “Trustees” only two options for how the Barham Park Trust should respond to the Planning Committee decision, but made these more attractive to the Executive members by saying that either would take six months. Even though the Trust Committee members knew that there were other options which should also have been considered, they went along with their Officer’s advice, accepting the delay, loss of rental income and extra costs of a planning appeal because this would put off a resolution of this embarrassing problem until after the local elections in May 2014.

The appeal appears to have been Mr Barrett’s “preferred option”. I was puzzled as to why it should take six months, as it was a relatively straightforward matter and I thought that the appeal could probably have been lodged by the end of January. However, if the Barham Park Trust did not actually appeal until after mid-March, there would not be time for it to be decided until after 22 May. As it was, the appeal was lodged at the end of March 2014, giving a four week period from 7 April to 4 May for objectors and others to submit their comments on the appeal. Was it a coincidence that this might be a period when Cllr. Lorber and his supporters would perhaps be too busy preparing for the local elections to be able to respond effectively with their written representations?

If I am only half right in the “answers” I have given to the questions I raised, I think that this calls into doubt the actions of both the Council Officers and the Brent Executive members who between them run the Barham Park Trust. The Trust is meant to be a charity whose object is ‘the provision of Barham Park and its buildings for recreational purposes’. Titus Barham, who left the property to Wembley on his death in 1937, clearly saw this as being for the benefit of the people of the district in which he had made his home. The way in which the letting of the buildings, the planning application and the planning appeal have been handled by the Trust could be seen as an abuse of power, putting the interests of Brent Council and of its current ruling politicians ahead of the interests of the local community.

The appeal has still to be decided by the Planning Inspector, but there is now a very strong case for it to be rejected, and for Brent Planning Committee’s original decision to stand. This will ensure that the former Barham Park library must be used as “community facilities”, but it does not guarantee that all, or part, of it will be made available for the Friends of Barham Library and their volunteer-run library service. That will depend on who is elected in the Brent Council poll on 22 May, and whether whoever controls the Council after those elections is willing to stand up to Senior Council Officers who have become used to getting their own way. 

I hope that thought will motivate you to use your vote for candidates who are committed in practice to local councillors, Council Officers and local people working together for the benefit of our community, rather than to a situation that we have seen too often in recent years of Brent Council v. Our Community

Saturday 9 November 2013

Brent’s approach to consultation – has anything changed?

Acknowledgement: http://myhome.iolfree.ie/~lightbulb/Research.html
Four years ago, in the infancy of this blog, I published an article entitled 'Is consultation a con?'  LINK which suggested a series of possible definitions so that the purpose and limits of consultation was transparent. Since then we have had many 'consultations' in Brent and the problem remains as this 'Case Study' Guest Blog by Philip Grant as well as the earlier posting by 'Malinowski'  shows.


1. Introduction: In 2011 we witnessed a disastrously mishandled consultation process over Brent’s Libraries Transformation Project, when Council Officers treated the views expressed by local residents with contempt, yet still managed to get the Executive to rubber-stamp their plans. The repercussions of that episode still continue today. Brent Council has moved on, and now has enshrined in Article 10 of its Constitution the following commitments:


1.  The Council is committed to involving the community through effective consultation and two-way communication.

2.  The Council recognises that meaningful participation can only take place:

• in an environment where people are better informed about local services;

• where community spirit is fostered so that people care enough to want to take part, and are encouraged to do so; and

• where council decisions can be seen to reflect the views and concerns of local residents.



That is very good, but has anyone told Council Officers about this? Let me share with you a genuine “Case Study”, which has happened during the past three weeks.



2. Case Study: I am one of those people who ‘care enough to want to take part’, and along with five other members from local history societies accepted the invitation to take part in a stakeholder consultation meeting at the Civic Centre to help develop a new Museum and Archives Strategy. It was chaired by Neil Davies (Strategy and Service Development) [“ND”], who told us that the draft strategy would be prepared in time to go out for consultation at “Brent Connects” in January 2014, with the Council deciding on the new strategy in the Spring. He had already received views from “internal stakeholders”, and our views would be among several inputs into the draft strategy by “external stakeholders”.



Although most of the meeting was positive, with plenty of participation and many sensible ideas put forward, it got off to a bad start. One of the first points raised by us was why a staff restructuring exercise was taking place now at the Museum and Archives, when surely the time to do this would be after the new Strategy had been consulted on and decided, which would still give plenty of time before the new facilities open at Willesden Green in Spring 2015. ND did not appear to know about the restructuring. Sue McKenzie (Head of Libraries, Arts and Heritage) [“SMc”] was also at the meeting, but she refused to discuss her staff restructuring plans, as these were ‘an internal matter’.



I had already heard a little of what the staff restructuring plans were, and emailed that evening (16 October) to Sue Harper (Director of Environment and Neighbourhood Services) [“SH”] to express my concern about the consultation process being undermined. It appeared that SMc was trying to push through a restructuring by December 2013, based on her own view of what a new Museum and Archives Strategy should be, while the consultation process was actually in progress which should decide that strategy. I also explained that if the experienced existing staff lost their jobs, which seemed a likely result of SMc’s proposals, it would seriously damage the delivery of Brent’s Heritage Services.



I received a “reply” from Jenny Isaac (Operational Director, Neighbourhoods) [“JI”] on 18 October, which did not answer either of the points I had raised. Instead it explained that SMc couldn’t discuss the restructuring plans in public, because ‘the impact on our teams is something for Sue to manage carefully, sensitively and supportively with those individuals who are affected.’ (My reply to this point was: ‘I suggest that you visit RK and MBB in the cramped basement storeroom at George Furness House where they currently have to work, and ask them, face-to-face, whether the proposed restructuring which they have been faced with since 18 September has been managed 'carefully, sensitively and supportively.' – to the best of my knowledge, no such visit has yet been made.)



The rest of JI’s long email to me was a justification of the restructuring exercise, including several quotations from reports by national bodies, most of which I have later discovered was “copied and pasted” from a document written by SMc, topped off with the claim that: ‘the proposals have been discussed with The National Archive who are supportive of the proposals’. In my reply (19 October) I pointed out that the quotations merely gave good reasons why a review of Museum and Archives Strategy should be taking place, that consultation on this was taking place, and that ND had told us at our stakeholder meeting that the “discussions” she was putting forward as support for SMc’s restructuring proposals were actually one of the inputs into his consultation on the new strategy.



My reply to JI also restated, without any room for doubt, what were the two issues which needed to be resolved, that the restructuring should not be taking place now because it went against Brent’s commitments on consultation, and that if the restructuring did take place now it would seriously damage the delivery of Brent’s Heritage services. As before, her “reply” (23 October) ignored both of these points, again defending the staff restructuring and saying it was: ‘an internal matter, and Sue Mckenzie is fully complying with proper HR processes and procedures. The views of the affected staff will be carefully considered when the final decision on the future structure of the museum and archive is made.’ (We will return to those ‘proper HR processes’ later.)



JI’s email also said that: ‘The staff restructure will ensure flexibility to deliver the new museum and archive strategy’ (which turned out to be another “copy and paste” from SMc). My response (also 23 October) was:



‘How can you be sure, when that strategy is still not even in draft form? SMc has submitted her ideas to ND, as an internal stakeholder, but if his consultation exercise on the Museum and Archives Strategy is to have any credibility, she should not be implementing a staff restructuring in Museum and Archives, presumably based on her own view of the future staff needs of Museum and Archives, until after the Strategy has been properly decided. That is the key point of principle here, and that is why the Museum and Archives staff restructuring must be halted.’



I don’t know about you, but I thought that was a pretty convincing argument. Whether JI was convinced I will never know, because she did not attempt to counter it, replying on 24 October (please note the date):



‘The position is unchanged.  I reiterate, the new team will be sufficiently flexible to meet the needs of the new strategy and ensure that the new museum and archive provides a service that is relevant to a wider group of our residents. You will be consulted on the museum and archive strategy as appropriate. The Council will not enter into further correspondence on the staff restructure.’


Now, I thought that on 16 October I had raised an important point
 with a Council Director which needed to be considered and resolved. In several exchanges of emails I had put that point, and the reasons supporting the view I was taking. In return, the Senior Council Officer I was dealing with side-stepped the key issue, did not try to resolve anything and then refused to discuss the matter further. What could I do? Well, I don’t give up if I feel I have an important and valid point, and ‘the Council is committed to involving the community through effective consultation and two-way communication’, so I went back to the top.



I wrote straight away, jointly to SH and Cllr. Roxanne Mashari [“RM”, who has been copied in on all of the correspondence, but has not contacted me at all], saying that the issue I had raised did need to be resolved, and drawing attention to JI’s references to a “new team”:



‘As SMc and JI are apparently already determined that there will be a "new team", what chance is there of any genuine consideration being given to the alternative proposals which I understand the existing Archives team (the Museum Curator having left last month) intend to put forward?



The implementation now of a staff restructuring by SMc raises similar concerns over how genuine the consultation exercise on the Museum and Archives Strategy will be. I am sure that ND will do a conscientious job in producing a new Strategy document, but behind his back SMc will already have put in place the "new team" that she has chosen. Until the new Strategy has been properly consulted on and decided, how can anyone really know whether the existing team, or at least some members of it, could deliver Brent's future Museum and Archives Strategy as well as, if not better than, any "new team"?’



Having asked some important questions, what answers did I get to them from SH on 28 October? None!


‘Thank you for your email of 24 October.  In recognition of the fact that you have a number of concerns outstanding, in line with our complaints procedure, I have asked the Council’s Complaints Manager, Phillip Mears, to undertake a first stage complaints investigation on my behalf.  Once Mr Mears has completed his investigation I will write to you with my decision.’


I responded that I had not actually made a complaint, and that although there might be some serious concerns which could be looked at to see whether they could have been handled better, the key point was to put any staff restructuring “on hold” until after the new Museum and Archives strategy had been properly consulted on and decided. I heard nothing further until SH replied on 4 November, saying:


‘As you know, I have asked Philip Mears to investigate your concerns as part of the Council’s complaint procedure and he will reply to you shortly. I am not prepared to get into further correspondence on the subject whilst this investigation is underway as in my experience it is likely to confuse the issue.’


So, yet again, no attempt by a Senior Council Officer to resolve an important point raised by a concerned participant in what was supposed to be a genuine Brent consultation exercise. By the time it was sent, SMc had issued her Final Decision Paper (“FDP”) on her staff restructuring proposals. It turned out that much of JI’s email to me of 18 October, and parts of some others, had been “copied and pasted” from the FDP, most of which had been written before SMc received the comments and alternative proposals from the staff she was supposedly consulting. And as for ‘the views of the affected staff will be carefully considered’, the thoughtful and sensible alternatives, which would ensure a good front-line service for the public and be delivered with a slightly larger cost saving, were rejected. The reason was because they did not meet the future service requirements (SMc’s own vision of what the new Strategy should be) set out in her consultation document. 


How a consultation which only allows you to give the answer that the person “consulting” with you wants can be treated as ‘fully complying with proper HR processes and procedures’, I fail to understand. It was a sham, and because of it, the existing team at Brent Archives will have their jobs “deleted”. They will be able to apply for “new posts” (several grades above the level they are currently employed at) which they are unlikely to get, especially with SMc also dismissing their request that she should not be on the panel interviewing them, because of her conflict of interests in the matter. 


What could I do about it? Well, I have made a detailed formal complaint to Brent’s Interim Chief Executive, Christine Gilbert, against the actions of three Senior Brent Council Officers. She has refused to put the staff restructuring “on hold”, so even if my complaint is eventually upheld, it will probably be too late to save the jobs of the staff who will be key to delivering the sort of front-line Archives service that “external stakeholders” would like to see as part of the new Museum and Archives Strategy.


3. Conclusion. You may think I am naive (you would probably be right) but I believe that much more positive results can be achieved for our community by local people, Council Officers and Councillors working together. That is what I try to do in practice, but it needs to be seen to work, and at the moment it is not working.



My experience here is that Senior Officers have not learned the proper lessons from the way that they and, on their advice, Brent’s Executive mishandled the Libraries Transformation Project consultation exercise in 2011. Instead, the lesson they seem to have taken from it is that as they “got away with it” then, they can do the same again. For things to improve, Senior Officers need to set an example, and embrace the Council’s commitments on consultation. They should not, as in this case study, undermine or ignore proper consultation procedures. They should treat with respect, and seek to work together with, Councillors, staff and Brent’s citizens, in an open, transparent and reasonable manner. If they cannot, or will not, they should seek employment elsewhere.



If you have any comments or experiences to share, either for or against the views I have set out, please “post” them below, but no abuse, please. If any of the Officers I have mentioned wish to have a right of reply, I hope that Martin will allow it to them. A big “Thank You” to Martin for giving me the chance to write this “guest blog”, and thanks to you for reading it.



Philip Grant.

Postscript from Hitchhikers Guide to the Planet on Planning Consultations

“But the plans were on display…”
“On display? I eventually had to go down to the cellar to find them.”
“That’s the display department.”
“With a flashlight.”
“Ah, well, the lights had probably gone.”
“So had the stairs.”
“But look, you found the notice, didn’t you?”
“Yes,” said Arthur, “yes I did. It was on display in the bottom of a locked filing cabinet stuck in a disused lavatory with a sign on the door saying ‘Beware of the Leopard.”
Douglas Adams, The Hitchhiker's Guide to the Galaxy