Monday, 2 February 2026

NHS reduces Central Middlesex Urgent Treatment Centre without notice

 

 
The above notice shared on Facebook is the first most of the public will have learned that the NHS NWLondon University Healthcare had implemented their plan to reduce the hours of Central Middlesex Urgent Treatment Centre by 21 hours a week. The notice reverts to the old name of 'Urgent Care' and calls it a Department - whether that is actually a change of name or just another example of their  carelessness is unclear.
 
The website for the UTC (they still called it that) just accessed, has the old opening hours with a footnote that they have been confirmed today! LINK
 

Today, a day after its implementation yesterday, the LNWH NHS website carried a news story about the earlier closing time:
 
 

The Urgent treatment centre at Central Middlesex Hospital has new opening hours. It is now open from 8am to 9pm, with the last patient registered at 8pm.

A recent review of our urgent care services found that the centre saw an average of only four patients per hour between 9pm and midnight. We found that many of these patients could have received appropriate treatment or advice from their GP or a high street pharmacist.

Also, radiology services (X-ray, ultrasound, etc) at Central Middlesex Hospital are not available after 8pm. This is because low patient numbers and a limited workforce make allocating staff to radiology services after 8pm an inefficient use of resources. However, this did mean that some of the patients who attended the Urgent Treatment Centre after 9pm had to attend another centre or to return for care the following day.

We gave local people an opportunity to share their views on the new opening hours through online and in-person public events and an online questionnaire. These did not result in any substantial or widespread objections. 

Therefore, to optimise the service the opening times have now changed from 8am to midnight, to 8am to 9pm. The centre remains open seven days a week and there is no change to our process if someone visits the site while seriously unwell. Our 24/7 critical outreach team will still look after them until they can be transferred to an appropriate setting.

Our Urgent treatment centres provide medical care when it is not critical or life threatening for people of all ages. It's important to get the right care in the right place. If you're feeling unwell and not sure where to go call NHS 111 or visit 111.nhs.uk when you need medical help fast. Our website also has information and advice if you're not sure where to go.

I highlight the above quote as it contains no verifiable information, no link to results, and no figures. It is of the same ilk as the non-consultation on the Northwick Park Hydrotherapy Pool. It of course pretends not to have heard about the 570 signature petition presented to Brent Council Scrutiny Committee calling for an urgent meeting of the Committee to investigate the Trust's plans. A call adroitly and complacently kicked into the long grass by Committee Chair Cllr Ketan Sheth as being on his 'radar'. If radar worked like that many ships would have been sunk and aircraft blown up by the enemy.
 
Meanwhile, many would be patients will be turning up at the UTC to find its doors closed.
 
It really seems that without democratic oversight the local NHS treats the people of Brent  with contempt - aided by Brent Scrutiny Committee. 
 
Standby for more slicing away of services at Central Middlesex Hospital. Is it earmarked for future housing development? 

12 comments:

Anonymous said...

So the queue at Northwick Park A & E will be even longer now. It’s already outside the door at times. I just pray I don’t need help at an inappropriate time for the NHS, because I’ll know my life is at risk.

Anonymous said...

A hospital in the way of business for the Old Oak and Park Royal Development Corporation?

Anonymous said...

London Assembly Question re OPDC many towers healthcare provision

"What safeguards are you putting in place to ensure that urgent and A&E healthcare provision is adequate for the new OPDC development?"

Answer
Date: Sunday 26 March 2017

"Central Middlesex Hospital and Hammersmith Hospital both have Urgent Care Centres and are situated less than 1 mile from the centre of the OPDC core development area. There are eight additional hospitals with A&E departments within 5 miles of the OPDC Area.
OPDC is working closely with the Clinical Commissioning Groups (CCGs) covering Brent, Ealing and Hammersmith & Fulham to inform them of the projected population growth in the OPDC Area so that the CCGs are able to plan the future health services required to support the growing population".

Anonymous said...

The OPDC masterplan says that it is "led-by landscape" (so not Quintain of Wembley), 8,000 plus new homes, 2 new parks, 30% public open space, 70 acres of development.
Even before such massive population full growth, this Middlesex UTC is surely needed to safeguard construction workers.
OPDC is determined not to direct movement connect Harlesden Old Town to HS2/ Eliz opportunity Old Oak Common. Seems also it doesn't want NHS services either.

Anonymous said...

What about when there are 32 concerts plus all the major sporting events at Wembley Staduim this year and traffic is gridlocked and buses diverted??? Northwick Park A&E is not easy to get to from the other side of the North Circular, Central Middlesex would be much easier!

Anonymous said...

Not just all the housing developments what about all the extra 90,000 capacity Wembley Stadium concerts and football matches this year??? How is emergency planning affected by cutting hours at Central Middlesex Urgent Care Centre?

Anonymous said...

It really doesn't help that many population growth zones of social exclusion are only Local planning policy data mapped and not Regional or National planning policy data mapped. So there is plenty of scope for bad growth decision making. Conservation areas feature on Local, Regional and National planning policy data maps as the political priority.

Anonymous said...

What nonesense are you spouting this has nothing to do with the subject matter.

Anonymous said...

Greed-led development Brent.

Anonymous said...

Good point about major events risk. Must be resilience planning for all the what ifs??

Anonymous said...

If population growth is ghosted in the planning policy maps used by decision makers, regional and national decisions will be very poor quality and take no account of local population growths zoned. That's the story here, along of course with OPDC not raising a red flag on this.

Anonymous said...

Says here "The LNWH Trust carried out two public engagement events in October of last year in order to gauge public opinion prior to the roll out."

Where were these public engagement events held and how were they publicised as we never heard anything about them???

Council accused of 'failing residents' after changes to urgent care hours at North London hospital go ahead - Harrow Online https://share.google/3WUD6HHG605F7eHGq