UPDATE - repair completed yesterday evening: Low water pressure Chatsworth Ave, Harrow Road and Wembley High Road after water main damaged

 

 From Affinity Water

 

Tuesday 25th February 2025

 NOW REPAIRED UPDATE FROM AFFINITY WATER.

(19:10) The main has been repaired and your water should return back to normal.

(17:10) Second repair team and mini digger have arrived on site, further excavation of the mains has commenced.

(15:25) Another repair team is on route with a mini digger as the mains needs to be exposed some more to complete the repairs, however, it is encased in concrete and hand dig team not able to break through.

(14:45) The mains had to be throttled to allow for repairs to take place, customers within this zone may experience low pressure, please see streets affected above.

(12:40) We received a call to advise that a third party has hit our mains during their works, a technician and dig team have been requested and are on route.

Low pressure in Wembley

We’re really sorry you are experiencing low pressure. We’ve been made aware of damages caused by a third party to one of our mains on High Road which may be causing this.

Streets affected: Chatsworth Avenue, Harrow Road and High Road

What we’re doing

Our repair team have stayed on High Road and are continuing to repair the damaged water main. As soon as we know how much longer this will take, we’ll let you know.

We’re really sorry for the disruption. We’re working hard to get your water flowing again soon.

What you can do

Because it can cause problems, until we’ve sorted this, please avoid using your:

• Washing machine
• Dishwasher
• Electrical appliances that use water

If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair. We’re really sorry about this, we’re working to get your water back to normal as soon as possible.

We updated this message at 14:50 and we'll update it again after 18:50

 

AFFINITY WORKING ON BURST WATER MAIN IN THE MALL

 

UPDATE AT 21.10 SATURDAY

What we’re doing

Our repair team have stayed on The Mall and are continuing to repair the burst water main. As soon as we know how much longer this will take, we’ll let you know.

We’re really sorry for the disruption. We’re working hard to get your water flowing again soon.

Due to the traffic conditions, we’ve temporarily closed the road so our team can work safely. We’re really sorry if this causes any disruption to your journeys.

Once it is safe to do so, the road will be back open for you. We’re working hard to get things back to normal for you, but we really appreciate your patience at this time.

What you can do

Until we’ve sorted this, please avoid using your:

• Washing machine
• Dishwasher
• Electrical appliances that use water

If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.

We’re really sorry about this, we’re working to get your water back to normal as soon as possible.

We added this message at 21:10 and we'll update it again after 08:00 on Sunday 25th August 2024

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Interruption to water supply in Stanmore - message from Affinity Water

 

15.30 update from Affinity Water

Low pressure in Stanmore

We’re really sorry you have lower pressure than usual. We’ve been made aware of a burst water main on Ashdale Grove which may be causing this.

What we’re doing

Our repair team is on-site, working to fix the damaged pipe. To safely complete this work, we have had to temporarily reduce the water pressure. 

What you can do

Until we’ve sorted this, please avoid using your:

• Washing machine
• Dishwasher
• Electrical appliances that use water

If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.

We’re really sorry about this, we’re working to get your water back to normal as soon as possible.

We added this message at 15:30 and we'll update it again after 19:30

15.00 Water Supply Problems Kingsbury and Wembley-Update

Affinity Water have posted this information on their website


Carlton Avenue/Preston Road HA9, Belverdere Way HA3, Church Lane NW9 8 - We have successfully repaired the burst water mains and anticipate full restoration of your water supply within the next 30 minutes.

Salmon Street NW9 - repairs are on going to fix the burst water main, we will provide an update as soon as one becomes available.

Should you experience any discoloured or aerated water, which is not uncommon following a mains interruption, we recommend that you leave a mains fed tap running for approximately 5-10 minutes. Discolouration of the water is caused by small particles of iron which are within the mains and disturbed during interruptions. Cloudy water is caused by air that becomes trapped in the mains, neither of these are harmful to your health.

Where it has been necessary to excavate the area we will continue to work with the local Highways Authority to return the road surface area to normal  and ensure that the road or footway is safe for all vehicle and pedestrian traffic. This may mean that we have to maintain the site and any necessary traffic management until this is the case.

We apologise for the inconvenience caused by this incident and thank you for your patience today.
This message will be updated after 17:30.

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During this time we ask you not to use any electrical appliances, that require a water supply, like washing machines or dishwashers, and to conserve water from storage tanks during the time your water supply is interrupted.

We apologise for the inconvenience caused and thank you for your patience.


Follow this link to their website for updates AFFINITY

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