Well done to Adam Shaw, the local democracy reporter on the Ealing Times in getting a response to the issues raised by Lucie Gutfreund about poor conditions at her South Kilburn home in a guest post on Wembley Matters over the weekend HERE.
The full report in the Ealing Times can be found HERE but this is a summary of the responses from L&Q Homes and Brent Council:
The full report in the Ealing Times can be found HERE but this is a summary of the responses from L&Q Homes and Brent Council:
L&Q apologised for any inconvenience caused by the building issues at the new homes and said improvement works are ongoing, with the communal garden set to be reseeded in October.
A spokeswoman for L&Q added it would meet with some residents over a recent £650 increase to charges, which it said were brought on by an undercharge by energy provider EDF and council ground rent costs.
On the cladding issue, she said: “Unfortunately, as we own so many buildings affected by the Government guidance on fire safety, we’re not able to inspect, test, and then carry out works on them all at once.
“Instead we must prioritise our buildings based on risk. Our highest risk buildings, defined by height, occupancy and building materials, among other factors, will be inspected first.”
She added the group is “already responding to an enquiry from residents about the building materials used in the construction of this property”.
Cllr Eleanor Southwood, who is responsible for housing and welfare reform at Brent Council, said it is in contact with L&Q and is writing to residents to make them aware of how they can put forward complaints or concerns.
She said: “I’m really sorry that these issues persist and understand residents’ frustration.
“It’s incredibly important to us that people feel safe and secure in their homes and we expect all registered providers operating in the borough to meet residents’ expectations of them.”
