I regret that the story first published before Christmas about the disabled pensioner in South Kilburn left without central heating for weeks LINK continued over the holiday. This is despite the intervention of a Kilburn councillor and the Cabinet Lead for Housing.
Today heating contractors for Octavia made their 15th visit but, 'The Sureserve engineer was unable to restore my heating, as he needs to call on the assistance of other SureServe operatives, including an electrician to carry out the repair.'
John H was unable to accept Octavia's offer of a Premier Inn hotel room as, 'It does not provide any disability aids and adaptations. For example I need a wet room with support railings around the shower and toilet.'
With cold weather forecast for the weekend this is absolutely unacceptable and makes a mockery of Awaab's Law.