GREAT NEWS! Pensioner's power is back on

Shortly after I posted the story below that John Healy was still without power and tweeted the link to Wates Group and Brent Council an electrician from Jaylec visited John late tonight and has restored the power. John had made the appointment before the South Kilburn Housing office closed at 5pm.

John told me, 'That should be the end of my 'leak saga' which lasted exactly three weeks. The kitchen is almost dry but my carpet will probably take a week to dry out. It is nice to have everything working, even though my fridge is empty.

I am glad for John but I do hope that councillors will review this case with Brent Council and Wates Living Space to see how their communication and procedures could be improved in such an emergency.

48 hours after leak repaired pensioner still without power

Disabled pensioner John Healy is still without power in his flat in William Dunbar House in South Kilburn 48 hours after the leak which flooded his kitchen was repaired.

He was expecting a visit from Brent Council's out-sourced repairs service, Wates Living Space, to assess the situation and hopefully restore the power but they have not called.

He is without full power in his kitchen and also in his sitting room and bedroom.  He first reported the leak more than two weeks ago.