All customers should now be back in supply following yesterday’s burst pipe in Loudoun Road. We’d like to apologise if you were affected by this. Water pressures have been improving through the night. You can find more information about what to expect as your water returns here.
If you’re still experiencing no water, please get in touch to let us know.
We’re really sorry for the flooding and distress caused by the burst.
Planning continues on repairs to the pipe, which we expect to start later today. We expect this will take several days, and in the meantime Loudoun Road is likely to remain closed for some time.
We’ve rerouted water around the network to maintain supplies while we fix things.
