LETTER: We need to complain to London Travelwatch re lack of travel information on event days

 Dear Editor,

Re Wembley Stadium events.

 

We need everyone to complain to Travelwatch, about lack of service, diversions with no signage telling people anything? or where to go and catch the bus, and why they suspend  the service for so long before the event.  

 

Why nothing on TFL website, bus information displays, Wembley Stadium website site - nothing! 

 

Don't even get me started as to why there is no pick up area allocated for all the chauffeurs and ubers blocking the roads - more on that another time.

A Wembley Resident

 

Who are Transport for London and London TravelWatch and what do they do?

TfL is an integrated transport authority responsible for the day-to-day operation of London’s public transport network.  It also manages London’s main roads.

You can contact Transport for London at: https://tfl.gov.uk/help-and-contact/.

London Travelwatch is the official watchdog organisation representing the interests of transport users in and around London.  It is officially known as London Transport Users Committee.  It is independent from the transport operators and deals with complaints about services operated or licenced by TfL.  This includes:

• London Buses
• London Underground
• Docklands Light Railway
• Tramlink
• River boats and ferries
• Santander cycle hire
• Emirates Air Line (cable car river crossing)
• Oyster Card
• Victoria Coach Station
• Dial-a-Ride
• Congestion Charge
• Low Emission Zone

It also deals with main line railway services operated by some National Rail Companies.

You can contact London TravelWatch at www.londontravelwatch.org.uk/