Graham and Barry
Dear Editor,
Graham and Barry
Dear Editor,
Wembley Matters reader and contributor Philip Grant wrote to Cllr Muhammed Butt, leaer of Brent Council, about the closure of the Northwick Park Hospital Hydrotherapy Pool. This is Cllr Butt's response:
Dear Mr Grant,
Thank you very much for your email regarding the closure of the hydrotherapy pool at Northwick Park Hospital and for sharing the recent article and context with us.
As you rightly pointed out, the decision to close the hydrotherapy pool ultimately rests with the North West London University Hospitals NHS Trust. However, we completely understand and share your alarm about the potential impact this closure may have on Brent residents who have come to rely on this valuable service.
Our Lead Member for Public Health and Adult Social Care, Councillor Neil Nerva, will be reaching out to the Trust to gain a clearer understanding of the rationale behind this decision and to learn what, if any, mitigating measures are being considered. We firmly believe that the voices of patients, staff, and the wider community should be taken into account in any major changes to local health services.
Additionally, Barry Gardiner MP is raising this issue at the highest levels within the NHS, following representations from concerned residents and stakeholders. We welcome this intervention and will remain in close contact with him to support efforts to ensure there is proper engagement and consideration of alternative solutions.
Thank you once again for bringing this matter to our attention and for your continued advocacy on behalf of the community.
Regards
Muhammed
Cllr Muhammed Butt
Leader of Brent Council.
Nearly 10 years on they are handing Emerald Gardens over to MLM Property Management.
CHANGE OF MANAGEMENT – Emerald Gardens, North West Village, Wembley, London, HA9 0FT
As you may be aware, FirstPort will sadly no longer be managing Emerald Gardens from 19 August 2025. We are deeply disappointed to lose you as a customer and we will ensure the handover of information is as seamless as possible so that there is minimum disruption to you and your fellow residents.
Your new managing agent is MLM - Michael Laurie Magar and they will take over all management responsibilities on 19 August 2025.
The balance owed on your account at 18 August 2025 will be removed from our system and transferred over to MLM - Michael Laurie Magar - this will include any credits accrued on the account. All funds owed at that point will need to be paid to your new agent and not FirstPort. If you pay for your charges by Direct Debit, this will be cancelled on our system.
On behalf of FirstPort, I would like to wish you all the best in the future with your new managing agent, and If you have any questions or need assistance, please visit our Contact Us page at https://www.firstport.co.uk/contact-firstport/.
MLM confirmed to Wembley Matters they are taking over the management of several of Quintain's Wembley Park blocks in addition to Emerald Gardens but full details will only be revealed when a press release in agreed with Quintain.
Much has happened regarding FirstPort since 2015.. In 2018 here were complaints from residents in other blocks in Wembley Park about steep rises in service charges Forum and Quadrant residents face huge service charge increases that FirstPort tried to justify First Port attempt to justify leap in service charges at Quadrant Court, Wembley Park
Barry Gardiner MP for Brent West brought up the conduct of several managing agents, including FirstPort in the Westminster Hall Leaseholders and Managing Agents debate on the 28th February 2023 LINK
Gardiner said about FirstPort:
FirstPort’s response to those and the more than 500 more complaints like them that I have received is to make no response and ignore things for as long as possible—for months and years, not days and weeks. There is a lack of accountability and transparency over what the residents are charged for and whether the costs are reasonably incurred and reasonable in amount. There is a total failure to provide leaseholders with a breakdown of service charges. Many of my constituents can wait more than 20 months for accounts to be finalised.
Even when FirstPort admits that refunds are owed to the leaseholder because of double counting, overcharging or charging for services not provided, the requests for the return of the overpayments are often ignored, or the returns can take many months to be made. FirstPort also charged multiple administration penalty charges of £60 each when someone queried the costs. One resident ended up being billed for more than £400 of admin charges and was then browbeaten into paying because of the threat of legal action.
In 2019, Nigel Howell, the then chief executive, conceded to me that it was unlawful for his company to impose late penalty fees on leaseholders who had disputed their charges—but not all leaseholders have been refunded. Nigel Howell also confirmed to me that his company had charged costs for areas not under FirstPort’s management and promised that a 20% refund would be given in the following year’s accounts. Strangely, Nigel Howell was removed from his post as chief executive.
After years of suffering, one brave, resilient resident finally took FirstPort to the tribunal. FirstPort sought to rely in its defence on two factors: it tried to rely on the payments made by leaseholders—in other words, by paying up they had intimated consent; and, especially ironic given the FirstPort practice of delay, it tried to rely on the length of time the leaseholder had taken in bringing the challenge to the tribunal.
On Friday 13 January, the last working day before the hearing, I received the following email in my office from my constituent at 5 pm:
“They are settling all of the claim. Their lawyers harassed me all week and made the offer on Friday afternoon, just hours before the hearing this Monday. They did not want this case heard as they have been lying to Barry. They owe money to 202 families.”
Complaints from residents across the country moved Labour MPs to convene a meeting with FirstPort about their concerns in January this year. FirstPort under fire from MPs over service charge hikes
David Pinto-Duschinsky, who co-chaired the meeting with FirstPort, said:
I’ve had dozens and dozens of complaints about FirstPort’s unacceptable service charge hikes, poor service and lack of responsiveness and transparency.
All too often they are using leaseholders as little more than cash cows to be milked for every penny. People are paying more and more, and getting less and less. Enough is enough, this group of Labour MPs has come together to do everything we can to hold these unscrupulous managing agents to account.
In the same month leaseholders in Faversham Lakes new build project managed to oust FirstPort as managing agents: FirstPort dropped from Kent housing estate amid residents’ revolt over fees
In February this year the relevant trade body suspended FirstPort: FirstPort suspended from its own trade body the Property Institute
Keir Starmer voted against a Third Runway for Heathrow back in 2018 but has changed his mind as part of Labour's growth, growth and more growth agenda.
But how did our MPs vote in 2018?
Bob Blackman MP for Harrow East at the time defied a three line Conservative whip and voted against as did Dawn Butler ( Labour - Brent Central), Barry Gardiner (Labour - Brent North) and Karen Buck, then Labour MP for Westminster North.
That constituency is now largely Queens Park and Maida Vale represented by Georgia Gould, who is very close to Starmer.
How will they all vote this time? Will they forget the climate emergency out of loyalty to Keir Starmer?
There was a debate in Westminster Hall yesterday on Gaza and Humanitarian Aid instigated by one of the new Independent MPs, Ayoub Khan (Birmingham Perry Barr), elected in the wake of the Gaza conflict.
Westminster Hall debates do not make policy but give MPs a chance to register their concerns.
This is Barry Gardiner's contribution from They Work for You
As politicians, we talk of the international rules-based system, by which we mean the World Trade Organisation and the United Nations, but often we do so only when it suits our position. When it does not, we ignore it. That is why it is crucial that we grasp the legal implications of the decision promulgated on 19 July this year by the International Court of Justice. It settled the law in its advisory opinion on the legality of Israel’s continued presence in the occupied Palestinian territory. The opinion came from a request by the United Nations General Assembly in December 2022, and I believe it carries immense weight. It is the interpretation of our world’s highest court of law as it relates to the occupation of Palestine.
The court ruled that the occupied Palestinian territory is to be considered a single territorial unit, which means that the failure to recognise Palestine as a state is now out of step with international law. On 10 September, Palestine took its seat at the 79th session of the General Assembly of the United Nations. It is not yet a full member, because it has been blocked by the United States, but it has the right to submit proposals and amendments. The Government of the UK still does not recognise the Palestinian state, and I believe that that is now incompatible with international law.
The court ruled that settlements and outposts in the west bank and East Jerusalem were unlawful. It does not matter that Israeli law considers settlements to be lawful; they are not, and they should be evacuated. The court ruled that Israel’s exploitation of natural resources in settled land was also unlawful. The court ruled that Israel occupied Gaza. It ruled that it occupied the west bank and East Jerusalem. It ruled that that occupation was unlawful. It ruled that the occupation must be brought to an end.
That also means that, in its actions, Israel must behave not as a warring nation state against another warring state, but as an occupying force, with all the obligations that entails about its conduct, including ensuring that aid can get through to all who need it. Israel ought to cease its unlawful activities, halt all new settlement activity and provide full reparation for the damage caused by its wrongful acts, which includes returning land, property and assets seized since the occupation began in 1967 and allowing displaced Palestinians to return to their original places of residence.
The court made it clear that other states also have obligations. It emphasised that all states are required not to recognise the illegal situation created by Israel’s actions in the occupied territories. That means that they should not engage in trade, investment or diplomatic relations that would entrench Israel’s unlawful presence. The advisory opinion is a landmark in the legal and political struggle over the fate of the Palestinian people and the integrity of international law. It highlights the obligations of all states, including the United Kingdom, to ensure that the rule of law prevails. We are all duty bound not only to act in the interests of justice and human rights, but to uphold the very principles of international law. That is the law. It is clear. It has been authoritatively stated by the court. What is not clear is whether Governments will abide by it. The law can state, the court can rule, but none of it brings about anything unless the power of enforcement lies behind it.
In the UK we are very fond of saying that we respect the international court and the international rules-based order. My challenge to the Minister is this: show it.
Graham Durham publicly calling for Brent MPs, Dawn Butler, Barry Gardiner and Georgia Gould, to vote to keep pensioners' Winter Fuel Allowance
It is sadly inevitable that some old people in Brent will die as a result of this cut if we have a cold winter. Over 3,000 poorer pensioners in Brent East are affected so it is very sad that Dawn Butler did not vote against the cut in Parliament.To add insult to injury Dawn Butler has failed to respond to constituents who wrote to her expressing concern over many months and failed to meet constituents when they joined the national lobby at the House of Commons on 7 October.We need our local MP to stand up for us and oppose this cruel cut.
Graham Durham will be speaking about his recently published novel, A Peal of Socialism, at Kilburn Library, Salusbury Road, NW6, tomorrow 11am-12. The novel is set in Kilburn, Cricklewood and Willesden.
The fire at Petworth Court (Credit: London Fire Brigade)
Octavia Housing hit national headlines in January 2024 when Petworth Court, Elm Road, Wembley Central. It emerged that Barry Gardiner, MP, had repeatedly raised concersn about the block with Octavia with little response. The Fire Brigades Union warned of 'criminal complacency' on the part of the then government and some building firms regarding cladding.
Now the Regulator of Social Housing has issued a Regulator Judgement on Octavia Housing:
The Safety and Quality Standard requires landlords to have an accurate, up to date and evidenced understanding of the condition of their homes that reliably informs their provision of good quality, well maintained and safe homes for tenants. It also requires landlords to identify and meet all legal requirements that relate to the health and safety of tenants in their homes and communal areas, and that all required actions arising from legally required health and safety assessments are carried out within appropriate timescales.
Following a serious fire at one of its properties in January 2024 and wider review of its landlord health and safety compliance, Octavia made a self-referral to us in respect of fire, electrical and gas safety. Having sought further information including assurances on other areas of building safety, we have concluded that there are serious failings in the oversight, management, and delivery in several areas of Octavia’s landlord health and safety responsibilities.
London Fire Brigade has issued Notifications of Fire Safety Deficiencies in respect of 13 of Octavia’s buildings since May 2023. Octavia currently has over 1,200 overdue fire safety remedial actions categorised as either high or medium priority and has failed to take sufficient steps to mitigate the potential risks to tenants identified.
Octavia was unable to provide sufficient assurance that it meets other landlord health and safety requirements. Octavia has failed to hold complete and accurate records to confirm where health and safety inspections are required, whether they had been carried out within legally required or recommended timescales, and whether smoke and carbon monoxide detectors are installed as legally required.
Octavia has been proactive in engaging external support, increasing staff resource, and creating improvement plans to increase its oversight of its health and safety compliance. It is currently undertaking investigations to identify and address gaps in its records, develop an effective programme of health and safety assessments and confirm the full extent of remedial actions required to meet all legal requirements.
Octavia has reported that it recognises that it can deliver its purpose more effectively by joining another landlord and following the September 2023 Regulatory Judgement has been progressing the work needed to achieve this. Ahead of this being delivered Octavia has been able to draw on significant support from its preferred partner landlord to deliver the improvements required.
Our engagement with Octavia will continue to be intensive. We will seek evidence that gives us assurance that Octavia is making sufficient progress on its investigations and delivery of its improvement programme so that it is meeting its health and safety legal requirements and delivering the outcomes of our standards. We are not proposing to use our enforcement powers at this stage but will keep this under review as Octavia seeks to resolve these issues. Our priority will be that risks to tenants are adequately managed and mitigated.
The housing provider that Octavia was engaged in partnership talks with is Abri that itself has been subjected to a finding of severe maladminstration in two cases by the Housing Ombudsman. This caused Michael Gove, the then Secretary of State to write in December 2023:
In one case, you left one of your residents with faulty windows for almost five years, with the resident waiting up to a year to hear from you on multiple occasions. They were left with a cold property in the winter and issues with insects during the summer. I am disappointed to learn that these issues became so severe that she was forced to leave the property.
In the second case, you failed to deal with a complaint about damp and mould from a vulnerable resident with a heart condition and who is registered blind. You carried out the same ineffective repairs year after year, and failed to address the root causes, leaving your vulnerable resident living in poor conditions for far too long.
When your residents report an issue, and especially when vulnerable people are involved, it must be acted upon swiftly and effectively. The tragic death of Awaab Ishak has shown that we must not be complacent about issues that risk residents’ health.
I understand you have addressed all the orders and recommendations made by the Ombudsman, including overhauling your approach, processes and policies regarding damp and mould. I expect the changes to make a significant difference to the service you deliver to your residents.
From Brent National Education Union
.
NEU members at Byron Court Primary School, who have already taken 10 days of strike action are due strike for the three days running up to the General Election in a fight to save their local community school from a takeover by the huge Harris Federation chain of academies, a company whose CEO donated to Tory funds. Strikes are continuing on Tuesday, Wednesday and Thursday this week.
Campaigners will take to Parliament Square and the DfE on 2nd July in a big red vintage routemaster bus to gain publicity to ask the incoming education minister to overturn their “academy order”.
The school’s forced “academy order” follows an intimidating Ofsted inspection which, for staff, had parallels with the experience of Ruth Perry and resulted in the same “inadequate” one word judgement. They are hoping for a new Labour government, who have promised to get rid of Ofsted one word judgements, to intervene and revoke the academy order to keep this as a community school.
118 campaigners wrote to the DfE prior to the decision being taken, to oppose the move, but a recent FOI request for information on how this was presented, has been snubbed. There have been two complaints against Ofsted but so far Ofsted have not investigated the process that took place.
NEU members, parents, councillors and the local community have been turning out to support picket lines and prtotests at the school, Brent Civic Centre and Central London. They have been supported by Barry Gardiner.
Jenny Cooper of the NEU national executive has stated:
The “SAVE BYRON COURT” campaign has found itself on the frontline of defence against privatisation, since the election was announced, and school staff around the country are watching to see what the next government will do. We do not want this to be the last community school to be given to private hands- we want it to be the last time this battle has to be fought.
From Brent National Education Union
NEU members at Byron Court Primary School are striking again in a fight to save their local community school which is threatened with a forced privatisation by the huge Harris Federation chain of academies. PICKET LINE OUTSIDE THE SCHOOL FRIDAY 14th JUNE 7.30-9.30am! [Subsequent dates: 18th/19th June, 25th/27th June and 2nd, 3rd and 4th July]
Staff at Byron Court Primary School in Wembley continue to strike to save their local community school from a forced “academy order” following an intimidating Ofsted inspection. They are striking following their protest, alongside parents and the NASUWT outside the DfE last week in which a petition of over 2000 signatures was handed over, supported by Barry Gardiner, the constituency Labour Candidate.
THE NEU HAVE YESTERDAY LAUNCHED A “GO YELLOW” CAMPAIGN ACROSS ALL BRENT SCHOOLS in which staff are asked to wear yellow or black as an act of solidarity with striking members at Byron Court. Yellow and black are the current Byron Court uniform colours and the campaign is launched on the day that Harris Federation are forcing their way into the school to “consult” pupils on a new uniform.
Staff have today heard that the proposed TUPE consultation will not conclude until AFTER the general election, bringing real hope that the incoming Secretary of State will pause this forced academisation process.
Jenny Cooper of the NEU national executive has stated:
Barry Gardiner made a statement on Twitter yesterday following what he said was a 'very positive discussion' with Labour's Shadow Education Secretary about the forced academisation issues at Byron Court Primary School.
In a letter to Gillian Keegan, Secretary of State for Education, Barry Gardiner MP for Brent North, calls for Byron Court to be given a chance to improve with the assistance of govrnors and the Rapid Improvement Group that is now in place. He suggests a period of six months, two of which are holidays, before an Ofsted reinspection takes place. If successful this could mean that Byron Court remains a community school rather than face the disruption and turmoil of academisation.
Gardiner cites the rapid expansion of the school to 5 form entry (opposed by the local community) that made it bigger than some secondary schools and the absence of the headteacher through sickness as contributing to the problems of the school. A falling school roll, after the expansion, put additional pressure on the school as it attempted to manage a much bigger school estate.
Quoting the NEU's criticism of the Ofsted inspection process and its impact on the staff's wellbeing, Gardiner says that if the inspection had taken place under the new guidance issued after the death of Ruth Perry, the inspection would not have found as it did.
The arguments against the expansion of Byron Court into a 'mega-primary' were reported on Wembley Matters in 2016 HERE.
Barry Gardiner. MP for Brent North, has long fought for leasehold reform and has been frustrated by lack of government action.
He has taken the unusual step of presenting and taking part in a 42 minute documentary on 'Leasehold -millions unable to move or sell'.
The documentary can be viewed HERE
LEASEHOLD is the new 42-minute documentary which tells the story of the millions of leaseholders now trapped in their own homes, unable to sell or move apartment. The programme examines the need for better rules to govern apartment management and construction.
Since the Grenfell disaster, the government has introduced legal changes which have meant many homeowners are now unable to secure a mortgage on their property and face mounting new costs.
The show is presented by Labour MP Barry Gardiner and visits residents across the UK from London to Manchester meeting those affected by years of uncertainty, building misery and increased bills.
Yesterday's fire in Elm Road, Wembley Central
From the Fire Brigades Union
At least 125 firefighters and 20 fire engines were called to a cladding fire in Wembley yesterday, 29 January.
Matt Wrack, Fire Brigades Union general secretary, said:
Firefighters have once again been called to cladding fire which could have resulted in tragedy.
The Fire Brigades Union warned of the risks of flammable cladding many years before the terrible Grenfell Tower fire. Decades of deregulation have created unnecessary risks to residents and firefighters, and put homes and lives at risk.
Government ministers and building companies have been criminally complacent. We will continue to demand justice for the victims of this situation, and urgent action to ensure that buildings are safe.
Our worst fears have happened. The nightmare that residents have been living with has become a reality.Octavia Housing, who manage the block, were repeatedly warned this could happen. Yet they sat on their hands and did nothing. This will be traumatic for all the residents who live in Elm Road.
Six years on from Grenfell, three years on from being advised the cladding was unsafe, Octavia has done nothing to remove the cladding or even make any attempt to advise residents trapped in their small flats when the work would commence or who would pay for it.
Octavia responded to me in December and said they were unable to share any information on the fire safety reports on the advice of their solicitors
On Twitter Peter Apps commented:
Note:Brent Council have a statutory duty to publish a safety case report for all the 41 buildings in scope of the Fire Safety Act by the 6th April 2024.
The replacement of leasehold by commonhold came up yesterday when Martin Boyd, chairman of the Government's Leasehold Advisory Service appeared before the Leasehold and Freehold Reform Bill Committee LINK.
Asked about the risks in the switch Boyd said:
Yes, there are risks. Currently, we do not have a viable commonhold system. Even if the Government were to come forward with the full Law Commission proposals, those had not reached the point where they created all the systems necessary to allow the conversion of leasehold flats to commonhold flats. I see no technical reason at the moment why we should not move quite quickly to commonhold on new build for extant stock. I think it will take longer—and, at the end of the day, conversion will be a consequence of consumer demand. People would want to do it. On my side, I would not want us to convert to commonhold, because I could not yet be sure that it would help to add to the value of the properties. It would make our management of the site a lot easier, but I could not guarantee to anyone living there that it would add to the value of their property—and that is what people want to know, before they convert.
Later in the session he added:
I am proud to say that it was LKP that restarted the whole commonhold project in 2014. At the time, we were told, “The market doesn’t want commonhold.” The market very clearly told us that it did want commonhold; it was just that the legislation had problems in 2002. One of our trustees, who is now unfortunately no longer with us, was part of a very big commonhold project in Milton Keynes that had to be converted back to leasehold when they found problems with the law.
I think the Government have been making it very clear for several years that they accept that leasehold’s time is really over. I do not see any reason why we cannot move to a mandatory commonhold system quite quickly. What the developers had always said to us—I think they are possibly right—is that they worry that the Government might get the legislation wrong again, and they would therefore want a bedding-in period where they could test the market to ensure that commonhold was working, and they would agree to a sunset clause. They had fundamentally opposed that in 2002, and we managed to get them in 2014 to agree that, if commonhold could be shown to work, they would agree to a sunset clause that would say, “You cannot build leasehold properties after x date in the future.” I think that that is a viable system.
Earlier in the Committee hearing Barry Gardiner, MP for Brent North, had asked about a potential right of leaseholders' right to withhold service charges:
You nicely lead me to my other question, which concerns something else that was in the 2002 Act but was never brought into effect: the provision that, if the landlord had not complied with the rules around service charges and the charges were unfair, leaseholders should be able to withhold their service charge. I have no idea why that was never brought into effect, but would it be a good idea? The Bill sets out extensive obligations that have to be followed in relation to service charges. If those are not followed, should leaseholders have the right to withhold the service charge?
Martin Boyd replied:
I can tell you why it did not move forward. One of the reasons it did not move forward is that, when there was a consultation, the organisation that I now chair argued very strongly against the implementation of that section. That was one of the things that annoyed me when I found out about it over a decade ago. It is not something that we would argue for now.
Asked by Gardiner if this would be a good clause to insert into the Bill, Boyd replied, 'It was a very good provision, yes.'
Barry Gardiner (Brent North) and Dawn Butler (Brent Central) are among 66 MPs (SNP, Labour, Green and Independent) who have signed Early Day Motion EDM 177 on Arms to Israel.
The motion reads:
That this House notes with deep concern that UK-made military equipment and technology is being used by Israel, including in its most recent bombardment of the occupied Gaza Strip which has resulted in thousands of deaths and injuries; expresses alarm at reports by the UN Commission of Inquiry on the Occupied Palestinian Territory, Human Rights Watch, Amnesty International and others of violations of international humanitarian law and human rights law by Israel, including apparently unlawful attacks that may amount to war crimes; further notes that Israel uses military technology and weaponry, including surveillance technology, in the broader repression of Palestinians across Israel and the occupied Palestinian territory; is therefore alarmed by the granting of and continuation of extant UK licences for export to the Israeli military of arms and arms components including for aircrafts, helicopters, drones, missiles, military technology, armoured vehicles, tanks, ammunition, and small arms; reminds the Government that under international and domestic law, the UK is required to prevent the transfer of military equipment where there is a clear or overriding risk that such exports might be used to commit or facilitate a serious violation of international humanitarian law or international human rights law, as affirmed by Articles 6 and 7 of the Arms Trade Treaty, and criteria one and two of the UK’s Strategic Export Licensing Criteria; and therefore calls for the Government to immediately halt all transfers of military equipment and technology, including components, to Israel, and to suspend the issuing of new licences.
St Gregory's Catholic Science College - Kenton
inews is reporting that St Gregory's Catholic Science College is desperately trying to get portacabins for Tuesday's return to school after being informed that they are one of the school's affected by the government announcement on lightweight concrete (reinforced autoclave aerated concrete - RAAC) in school buildings.
I understand that it is the Maths Block at the school that is affected. Brent Coucil said that efforts are being made to prop up the affected areas and children should be able to return on Tuesday as planned.
Help from the Department of Education has not been quick enough, Barry Gardiner, Labour MP for Brent North, told inews.
The MP said the Department of Education should have been working to help the school, and others affected, to put measures in place swiftly over the summer break.
That work is going on tomorrow and over the weekend – but this is what I mean, the department is leaving this absolutely to the last minute and is trying to say it’s the responsibility of the schools.
No it’s not, it’s the responsibility of the department to be helping the schools. The schools have no budget for this.
He said three other schools in his constituency were suspected of having RAAC – St Joseph’s Primary, Michael Sobell Sinai School and Kingsbury High School. Those schools require survey work to investigate whether they contain the at-risk material.
Wembley Matters has contacted the school for a statement once parents have been informed of arrangements.
None of the school's named are the direct responsibility of Brent Council being voluntary aided or academies, but the council does have overall responsibility for the safety and wellbeing of the borough's children.