Sunday, 27 August 2017

'Stay at home' local resident told on Wembley event day

Yesterday's tweet alleging that staff from the facilities management company ABM UK had advised a local resident that they should stay at home during the rugby event at the Stadium sums up how many locals feel  - they cannot assume that they can just get on with their daily lives on Wembley event days.

Another resident, wanting to purchase some drink to share with friends in her back garden, found herself thwarted and sent me this email:
Today I know it's event day, but I went to do my weekly shop at Lidl at the Wembley Stadium Retail Park.  Yes, it was full of very well behaved Rugby Fans for the Challenge Cup.  I proceeded to do my shop but whilst the wines and spirits were cordoned off, I still went behind to purchase I bottle of Gin and 2 bottles of wine.  Knowing that I am doing a full shop it cost me £142.57p including a huge sack of dry dog food and 12 cans, 4 cartons of cat food and the rest of my shopping I didn't think it would be a problem, as clearly no-one would be thinking I am going to the Event.  However on getting to the till I was refused purchasing the alcohol because it was in glass bottles ??*!!!****, on asking to speak to the Manager I was informed this is Police and Licensing Policy, I explained that he was clearly misinterpreting the instructions as I was doing my weekly shop and it was clear I would not be going to the Event which was not due to start for another 2 hours. "Oh but it's in glass bottles and we cannot sell it, it's the law" despite my protestations and informing him that this is not the case in Asda, Tesco or Sainsbury's, I am not wearing colours of the teams and clearly not going to the game I was refused service of alcohol.  
To say I was not only extremely upset but embarrassed and made to feel stupid, surely this person needs training and should be able to spot the difference, and it wasn't even a football event.  Needless to say, this is an absolute joke, and why as a resident should I be penalised.  Needless to say, I can go and purchase knives from Wilkinson, some very corosive substances from any hardware store, even fireworks should i choose, but no alcohol in glass bottles, what madness is going on in Wembley.  

So in future I will purchase everything else and look forward to causing mayhem outside the stadium as no one is searched before entry.  What madness do I have to endure as a resident of Wembley.  So say I am pissed off doesn't cover it, I have contacted Lidl for clarification and asked why is the manager not using discretion or common sense? and will let you know if they respond.  Please feel free to edit and put up as a blog because this I feel is more nonesense.
The number of days on which local residents will be affected is clear from the list below:

Here are Tottenham's upcoming home Premier League fixtures at Wembley, along with all other Events confirmed to take place at Wembley Stadium, 2017/18 season.

Saturday        26/08/2017  15.00  Rugby Challenge Cup
Sunday          27/08/2017   16:00  Tottenham Hotspur v Burnley
Monday          04/09/2017   19:45  England v Slovakia             
Saturday        16/09/2017   17:30 Tottenham Hotspur v Swansea City
Sunday          24/09/2017   14:30  NFL Ravens v Jaguars
Sunday          01/10/2017   14:30 NFL Saints v Dolphins
Thursday       05/10/2017   19:45 England v Slovenia
Saturday        07/10/2017   12:30 Wembley Cup – Football Skills
Saturday        14/10/2017   15:00 Tottenham Hotspur v Bournemouth
Sunday          22/10/2017   16:00 Tottenham Hotspur v Liverpool
Sunday          05/11/2017   12:00 Tottenham Hotspur v Crystal Palace
Saturday        25/11/2017   15:00 Tottenham Hotspur v West Bromwich Albion
Saturday        09/12/2017   15:00 Tottenham Hotspur v Stoke City
Wednesday   13/12/2017   20:00 Tottenham Hotspur v Brighton and Hove Albion
Tuesday        26/12/2017   15:00 Tottenham Hotspur v Southampton
Saturday        30/12/2017   15:00 Tottenham Hotspur v West Ham United
Saturday        13/01/2018   15:00 Tottenham Hotspur v Everton
Wednesday    31/01/2018   20:00 Tottenham Hotspur v Manchester United
Saturday        10/02/2018   15:00 Tottenham Hotspur v Arsenal
Saturday        03/03/2018   15:00 Tottenham Hotspur v Huddersfield Town
Saturday        17/03/2018   15:00 Tottenham Hotspur v Newcastle United
Saturday        14/04/2018   15:00 Tottenham Hotspur v Manchester City
Saturday        28/04/2018   15:00 Tottenham Hotspur v Watford
Saturday        05/05/2018   Tbc     Womens FA Cup
Sunday          13/05/2018   15:00 Tottenham Hotspur v Leicester City

Please note the above fixture dates and kick off times are subject to change.

This list does not include FA Cup Games or Champions League fixtures.

This list does not include FA Semi final games or any League Play-off games.


Anonymous said...

The fact that the number of event days has increased is not the fault of the store.

If it is a condition of their licence then it is unreasonable to expect them to contravene this. Even if there is some scope for discretion it is clearly up to the business to decide their policy, and in this case it seems they choose not to apply this for simplicity which is a sensible approach to avoid risk of sales that might breach their licence.

Perhaps the staff should be better briefed on how to respond to such queries but it sounds like the person above ignored the fact that the items were cordoned off in the first instance therefore perhaps they don't deal with these confrontations very often as most customers accept the cordon being there means the items are not on sale.

Regardless, the store will be gone once Quintain push through with the redevelopment of the retail park.

Anonymous said...

As I have already said on a Facebook post I cannot see why all local residents cannot be issued with a photocard to get round this problem if necessary. These should be issued for free.We already have the added expense of applying for Event day passes for parking as well as all the other disruptions and expenses caused to us and our visitors as a result of Wembley events. This was particularly ridiculous as it was a Saturday on a Bank Holiday weekend which had been predicted to be hot and sunny and the first opportunity for many to do their Bank Holiday Weekend shopping. What next, a ban on selling cooked chicken on Event Days as you might be going to take this to the match and throw it at the referee!!!

Anonymous said...

I don't think that Asda, Sainsbury or Tesco evoke this. There is a huge difference between doing your weekly shop and purchasing alcohol and attending an Event. It is patently obvious this person was doing a shop and not attending an Event. Discretion is what is required and Lidl ought to face up and use it as does the rest of the Supermarkets in the area. Even the local off-licence's do. They know the difference between Locals and Event goers.