Thursday 28 December 2017

Metropolitan Housing and Barratt Homes fail to rectify dangerous conditions in Wembley social housing block

Ex local councillor Alison Hopkins has decided to go public regarding dangerous conditions in new build social housing managed by Metropolitan Housing and built by Barratt Homes after Metropolitan Housing failed to respond to urgent concerns.

Hopkins said:
Residents  got in touch with me as I am their former local councillor. The flats are new build and have been plagued with faults since their first occupation.
Over the past months, they have had serious and dangerous issues with the power supply to the flats. Given the Grenfell event, they are extremely worried. Many of the families have special needs children. Some have no heating or only temporary and inadequate heating.
The following is a summary of issues raised so far: they have been collated today by a resident knocking on the doors of those at home.  These issues require urgent and immediate action from Metropolitan and Barratt's.
Archery Court HA9 0FR – issues to date. Each is a different flat
  • communal  antenna not working.
  • just temporary heating meaning they have no control on the heating, the ventilation system is not working, washing machine (with clothes still in it) so she has to foot the bill of buying school uniforms again, when she turns on the washing machine it blows the electricity in the entire flat. She has 5 children ages 15,13,10,6 and a 3 month old baby.
  • this lady had an issue with her electricity since the end of November, she went without heating for 1 1/2 weeks her electric box trips out she calls them (metropolitan housing repairs) every time she has an issue an and they tell her that’s she’s always complaining and why is it her flat alone that have these issues... she has 3 children age 12, 9,and 6 The 12 year old is wheel chair bound with special needs and is home schoole
  • washing machine, dryer, all mobile phone chargers are blown, internet box has blown and heating is not working along with the ventilation system too. She has 2 children age 5 and 6 months her son is also special needs. They have also told her that they will not reimburse her the money that she used to stay at a hotel in which I might add we were told to go to a hotel and we would be reimbursed!!
  • heating is temporary ie. has not control over the heating other than turning it off completely if it gets too hot, has no ventilation system at all, expensive laptop charger and iPad charger too blown, sound system blown and coffee machine blown too 
  • fridge not working and will be calling the insurance people today and just found out last night that have an electrical problem with my heating in the front room!!!!
  • cooker timer not working children’s DVD player is blown.
  • heating is temporary, no ventilation system.  
  •  living room heating is not working and ventilation system not working. Her son was stuck in the lift for 20mins!!!
  • ventilation not working but has terrible damp an mould in a cupboard also a leak in the bedroom however we all had a visit from our housing officer November 30th which she reported but metropolitan told her they have to wait on Barratt's permission to do some cut in the wall!!! And to investigate the other flat!!!

1 comment:

Alison Hopkins said...

Update: I've had a long detailed email AND a phone call from someone helpful at Metropolitan and it seems they're acting. Fingers crossed.